Key Account Manager

Job Description

Major accountabilities The primary goal of the Key Account Manager would be to manage the overall relationship of the top key account and ensure value selling. Drive and grow business within identified key accounts - understand competitors volume of business within those accounts, anticipate barriers to product usage and ensure access to targets. Responsible to drive new conversions and performance of big corporate account and develop sales pipeline and conversion plan as projected. Review key account sales performance on a regular basis and take corrective action. Accountable for achieving the yearly budgeted target - Build a forecast state wise to meet the budget numbers. Responsible to manage the Internal External Relationship - Identify key stakeholders and build manage relationships within identified Key Accounts. Builds extensive relationships with decision makers and influencers of key accounts after assessing their needs, purchasing method, and frequency of contact preferences strictly adhere to the compliance guidelines while engaging with KOLs or other commercial entities. Drive execution excellence Responsible for engagement and development of KOL/KBL customers Achieve Monthly, Quarterly Annual Sales Targets of segment as per the given territory. Driving business development initiatives to expand business through new hospital entries. Responsible for Customer Satisfaction - Solicit Customer Satisfaction Surveys participation, investigate causes of customer dissatisfaction. Update the Must-See List (MSL) regularly by identifying the uncovered doctors on CRM. Promote Amneal Differentials for creating brand recall amongst the doctors. Map Efforts with Outcomes and drive effectiveness and efficiency. Design and deploy KPIs to capture success of Account. Support commercial excellence team with channel performance dashboards for management review. Channel performance reporting and execution analytics.