Customer Support Associate

0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Customer Service Customer Support Inbound Process Voice Process Customer Handling

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Handle all incoming calls and manage customer service inquiries. Identify and assess customer needs to ensure high satisfaction. Build sustainable relationships and trust with customers through clear communication. Utilize strong listening and problem-solving skills to address customer concerns. Key Deliverables: Efficient and effective handling of customer calls and inquiries. Achieved customer satisfaction targets through needs assessment. Established strong, trusting relationships with customers. Timely and accurate resolution of customer issues.

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