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scymes services pvt limited
Customer Service Executive

Customer Service Executive

scymes services pvt limited

0 years

0 Lacs

Bengaluru, Karnataka

Posted:1 day ago| Platform:

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Skills Required

In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Respond promptly to customer inquiries via phone, email and live chat, . Resolve customer complaints in a timely and effective manner. Provide accurate, valid, and complete information by using the right methods/tools. Maintain customer records by updating account information. Follow communication procedures, guidelines, and policies. Identify and assess customers’ needs to achieve satisfaction. Escalate unresolved issues to appropriate internal teams when necessary. Suggest solutions to improve service processes. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person

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