Community Manager

0 - 5 years

2 - 4 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Guest Relationship Management Hospitality Front Desk Resort Aviation Hotel Management Front Office Bhm Front Office Management Guest Service Guest Handling Guest Relations IHM Tourism Hospitality Management Front Office Operations Property Management Hotel

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities 2.1. Property Operations & Maintenance Oversee daily operations, preventive maintenance, and housekeeping. Conduct inspections of rooms, common areas, and dining spaces. Manage vendor coordination for repairs, cleaning, pest control, and waste disposal. 2.2. Meals Presentation & Food Service Ensure meals are served on time with proper portioning and presentation. Maintain food hygiene, cleanliness, and service quality. Maintain daily reports on meal consumption. 2.3. Guest Experience & Customer Service Act as the first point of contact for guests, addressing concerns professionally. Handle move-ins, move-outs, and escalations to improve guest satisfaction. 2.4. Financial Management & Rent Collection Ensure timely rent payments. Monitor and report on revenues, outstanding payments, and penalties. 2.5. Security & Compliance Enforce access control, visitor policies, and fire safety protocols. Conduct regular security audits and emergency preparedness drills. 2.6. Inventory & Reporting Maintain inventory of assets, kitchen equipment, and room amenities. Prepare weekly reports on occupancy, maintenance, and meal service.

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