Service Staff

Job Description

Job Summary: The Room Service Staff is responsible for the timely and hygienic delivery of meals to patients as per prescribed diets and schedules. This role ensures accurate meal distribution, maintains food safety standards, and provides courteous service to patients and hospital staff. Key Responsibilities: Deliver meals to patient rooms in accordance with dietary instructions and scheduled meal times. Verify patient details and diet orders before delivering food. Assist patients with meal tray setup if needed. Coordinate with the dietitian or kitchen staff for any special dietary needs, allergies, or changes in orders. Ensure food is served at the correct temperature and presented neatly. Retrieve used trays and utensils after meal times and return them to the canteen promptly. Maintain cleanliness and hygiene during food transport and service. Record meal delivery logs and report any discrepancies or patient feedback. Follow all infection control, food safety, and hospital hygiene protocols. Assist in packing and labeling meal trays accurately. Requirements: Minimum Higher Secondary / Diploma or equivalent. 1+ year of experience in food service, preferably in a hospital or healthcare environment. Knowledge of basic hygiene and food handling practices. Good interpersonal and communication skills. Physically fit and able to walk/stand for long periods. Polite, patient, and service-oriented attitude. Willing to work in shifts, including weekends and public holidays. Job Type: Full-time Pay: ₹10,000.00 - ₹12,500.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Morning shift Night shift Rotational shift Education: Secondary(10th Pass) (Preferred) Experience: F&B: 1 year (Preferred) Location: Kollam, Kerala (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person Expected Start Date: 12/06/2025