Senior SME - Workforce Productivity

Job Description

The Senior SME - Workforce Productivity is responsible for monitor and analyse workforce productivity performance metrics and work closely with Retail Workforce Productivity Advisor and retail operations teams to continuously drive the labour model efficiencies. You are responsible for maintaining the retail labour model and carrying out administration tasks on our retail labour management platform (Reflexis)! Responsibilities : Track and analyze workforce performance metrics to identify trends and opportunities for labour cost optimization Provide regular reports on productivity metrics and workforce trends Help developing labour hour/cost plans to ensure optimal workforce levels aligned with business needs Apply data analytics to inform labour optimization project decision-making and drive productivity initiatives Ensure labour optimization initiatives execution is consistent with project plans and cost savings are captured accordingly Job requirements qualifications: Be comfortable with repetitive work and timebound actions High attention to detail Prior experience within a workforce planning role ideally with Reflexis or a similar platform Confident using systems and s strong commercial skill Proficient using workforce management systems such as Reflexis or similar platforms i.e. Kronos Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continued Learning, Continuous improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence {+ 10 more}