Senior Manager- Ahmedabad

Job Description

Role & Responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Liaise with Customer support teams to resolve client specific escalations and issues. HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Person Specifications- Skillsets/Education: Educational Background Bachelors Degree (is a MUST ) preferably engineering ; MBA preferred. Functional Skills People management, Operations Management. Personal Attributes - Curiosity, Ownership, Agile Having good time management skills Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. Ability to work well in a team environment. *Traveling will be a part of the role. (1-2 weeks of travel per month)