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Operations Manager

0.0 - 3.0 years

2 - 4 Lacs

Gurugram, Delhi / NCR

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Aftersales After Sales Service After Market Service After Sales Support Operations Post Sales Support Customer Satisfaction Customer Management Ops After Service After Sales Management After Market Sales Operations Management Post Sales Support Services

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Hindi & English (Telugu/Tamil a plus) - Diploma / Any Graduate - Team player in fast-paced setups - Creative problem-solver

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