Operation Manager

Job Description

▪ Led and supervised a diverse team of logistics professionals, overseeing warehouse staff, drivers, and administrative personnel for efficient branch functioning. ▪ Planned and executed logistics operations, ensuring timely delivery of goods and services to meet customer demands. ▪ Managed branch budget and expenses, optimizing costs for service quality and customer satisfaction. ▪ Oversaw inventory levels, controlled stock movement, and minimized holding costs to prevent overstock situations. ▪ Set performance goals and KPIs, monitoring team performance to meet or exceed targets. ▪ Ensured branch compliance with transportation regulations and safety standards, fostering a safe work environment. ▪ Provided training and development opportunities, fostering a skilled and motivated workforce. ▪ Prepared and presented regular reports on branch performance, financials, and key metrics to higher management. ▪ Stayed updated on industry trends, competitor activities, and market demands for informed decision-making. ▪ Collaborated with the sales team to identify business opportunities, supporting branch growth and expansion. ▪ Promoted a safety culture, ensuring compliance with health and safety regulations