Job
Description
The Mastercard Processing team is looking for an Engineering Manager. who is as passionate about technical leadership as they are about people leadership, someone who enjoys creating and delivering successful software platforms while growing people to perform at their best. Role Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles Work with business/product owners to develop and deliver on new services to introduce new products and bundles Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity Technical Qualifications It is not expected that any single candidate would have expertise across all these areas: Experience working in cross-functional and large projects IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management. Has skills in building and supporting applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Steeltoe, Angular, DXP, others) Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling) Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point) Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others) Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
