Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: two way cab provided CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 3.5 Lakh) Shift Timings: Rotational Shifts US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered/ Freshers undergraduate can also apply!! Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred.

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) *Immediate Joiner only* Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

We are hiring candidates with excellent communication skills and a minimum of 4+ years of experience in international voice processes, preferably in Banking voice, Insurance voice Can apply. Mandatory Requirement: Experience in the above domainsWillingness to work in US shifts Call and book your interview slots:7829336034 / 7829336202 / 9380300644 /9986267393 JD for Senior Process Analyst Primary Responsibilities Act as the primary point of contact for the branch, providing comprehensive support Responsible for end to end support of the policy lifecycle services Participate in renewal review meetings alongside Producer, CSM and sales team Support a team of 5-7 Client Service Managers at the branch Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion Handle queries effectively, aiming to minimize re-work at service center Collaborates with branch to identify time consuming activities that can be offshored to service center Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Proactive Ownership and Accountability Insurance domain knowledge Logical thinking and decision making IV. Minimum Qualifications and Experience Graduate with 5+ years of experience in an Insurance domain (BFSI) Insurance certification good to have Transition/onboarding of service - good to have SPOC - Single Point of Contact role for operations - good to have Onshore travel experience good to have

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: two way cab provided CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 3.5 Lakh) Shift Timings: Rotational Shifts US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered/ Freshers undergraduate can also apply!! Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing.

Designation: Claims Specialist Location : Bangalore CTC : Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Description We are seeking a dedicated Customer Support Associate to join our non-voice support team for the UK shift. The ideal candidate will be responsible for assisting customers through email and chat channels, ensuring their inquiries are addressed efficiently and professionally. This role offers a competitive salary and cab facilities. Responsibilities Assist customers with inquiries via email and chat in a timely and professional manner. Resolve customer issues and provide solutions to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure effective communication and resolution of customer issues. Provide feedback on processes and suggest improvements for better customer service. Skills and Qualifications Strong written communication skills in English. Proficiency in using computers and navigating various software applications. Ability to multitask and manage time effectively. Strong problem-solving skills and attention to detail. Familiarity with customer support tools and CRM software is a plus. Ability to work independently and as part of a team. Good interpersonal skills and a customer-oriented mindset.

KeyResponsibilities : Providetechnical supportand troubleshootMicrosoftproduct-related queries (Windows OS, Office Suite, etc.) Resolve issues related tosoftware installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge ofMicrosoft technologies(Windows, Office, etc.) Excellentoral and written communicationskills Ability to multitask and prioritize in a fast-paced environment Strongproblem-solvingand troubleshooting abilities Willingness to work in shifts

Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts

Key Responsibilities : Providetechnical supportand troubleshootMicrosoftproduct-related queries (Windows OS, Office Suite, etc.) Resolve issues related tosoftware installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge ofMicrosoft technologies(Windows, Office, etc.) Excellentoral and written communicationskills Ability to multitask and prioritize in a fast-paced environment Strongproblem-solvingand troubleshooting abilities Willingness to work in shifts

Description We are seeking a Senior Customer Support Associate to join our investment banking team. In this role, you will be responsible for providing exceptional customer support to our clients, addressing their inquiries, and resolving issues effectively. Your expertise in customer service will help enhance client satisfaction and contribute to the overall success of our banking operations. Responsibilities Provide excellent customer support to clients of the investment bank via phone, email, and chat. Resolve client inquiries and issues related to banking products and services in a timely manner. Document client interactions and ensure accurate record-keeping in the CRM system. Collaborate with other departments to ensure client needs are met and issues are resolved efficiently. Assist in the onboarding process for new clients, ensuring a smooth transition and understanding of services. Stay updated on banking products, services, and regulatory changes to provide accurate information to clients. Skills and Qualifications Bachelor's degree in finance, business administration, or a related field. 1-6 years of experience in customer support or client services, preferably in the financial or investment banking sector. Strong communication skills, both verbal and written, with the ability to convey information clearly. Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint). Problem-solving skills with the ability to think critically and handle challenging situations. Attention to detail and strong organizational skills to manage multiple tasks effectively. Ability to work in a fast-paced environment and adapt to changing priorities.

Roles and Responsibilities : Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Of f- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile Possess good analytical skills - detail oriented Possess good communication skills, both oral and written Be familiar with Microsoft applications and working knowledge of MS excel Have a good attitude - should be committed to the work

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Description We are looking for a Senior Customer Support professional to join our team at Mphasis in India. This role is crucial in providing high-quality support to our clients and ensuring a positive customer experience. The ideal candidate will have 1-5 years of experience in customer support and a passion for helping others. Responsibilities Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer support processes. Assist in training new team members on customer support protocols. Skills and Qualifications Excellent communication skills in English (verbal and written). Strong problem-solving skills and the ability to think critically. Proficiency in using customer service software and tools. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Basic knowledge of computer applications and Microsoft Office Suite.

Description We are seeking a Senior Customer Support professional to join our team at JP Morgan Chase. The ideal candidate will have 1-6 years of experience in customer support, providing exceptional service and resolving client issues efficiently. This role requires a proactive approach to customer interaction and a commitment to enhancing the overall customer experience. Responsibilities Provide exceptional customer service to clients via phone, email, and chat. Resolve customer queries and issues in a timely manner. Maintain a detailed understanding of JP Morgan Chase products and services. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to enhance the customer experience. Identify trends in customer inquiries and suggest improvements to processes. Skills and Qualifications Bachelor's degree in any field or equivalent experience. 1-6 years of experience in customer support or related field. Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-centric mindset. Proficiency in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage multiple tasks effectively. Strong attention to detail and organizational skills.

Job Details Process: International Voice Support & Semi Voice process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Experienced Graduates - Sal Upto 5.5 LPA Shift Timings: UK Rotational Shifts / Australian Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile Any Graduate / Post Graduates / Minimum 18 months of experience in International voice process mandatory. Only Customer Service Experience. International Voice Back ground preferred

I. Position Summary Service Support Lead / Manager Managing Customer support operations Ensure all client specific records are compliant with regulatory standards. Should work on high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. Must deliver great customer service standards to define, analyze, to resolve queries and escalations. II. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once III. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Advanced computer skills (Outlook, Word, Excel and Power Point) are essential Proactive Ownership and Accountability Insurance domain knowledge Logical thinking and decision making IV. Minimum Qualifications and Experience