Description We are seeking a motivated individual for the position of Fraud Investigation in a Non-Voice Process. The candidate will be responsible for investigating fraudulent activities, analyzing data, and implementing prevention strategies. The role offers a competitive salary of up to 6 LPA. Responsibilities Conduct thorough investigations into potential fraudulent activities. Analyze data and transaction patterns to identify anomalies. Prepare detailed reports on findings and present them to management. Collaborate with law enforcement and other agencies when necessary. Monitor and review accounts for suspicious activity. Develop and implement fraud prevention strategies. Skills and Qualifications Bachelor's degree in Finance, Criminal Justice, or a related field. Strong analytical and problem-solving skills. Proficient in data analysis tools and software. Excellent communication and interpersonal skills. Attention to detail and ability to work independently. Knowledge of fraud detection techniques and regulations.

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International voice Process Work Location: Bangalore CTC Details: Graduate Freshers - Upto 4lpa/ UG/Grads Experienced - 7lpa Shift Timings: US Rotational Shifts Qualifications: Graduates Only. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. Only Customer Service Experience. International Voice Back ground preferred.

Roles and Responsibilities Review transaction monitoring reports to identify potential suspicious transactions. Ensure compliance with regulatory requirements related to Anti-Money Laundering regulations. Collaborate with internal teams to resolve any issues or discrepancies found during customer due diligence. Perform AML (Anti Money Laundering), CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), Sanctions Screening, and Sar checks on clients. Conduct KYC (Know Your Customer) verification for new customers. Desired Candidate Profile 1-6 years of experience in Transaction Monitoring/KYC/AML/CDD/EDD roles. Strong understanding of anti-money laundering regulations and sanction screening procedures. Proficiency in reviewing complex financial data and identifying potential risks. Excellent communication skills for effective collaboration with cross-functional teams.

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International voice Process Work Location: Bangalore CTC Details: Graduate Freshers - Upto 4lpa/ UG/Grads Experienced - 7lpa Shift Timings: US Rotational Shifts Qualifications: Graduates Only. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. Only Customer Service Experience. International Voice Back ground preferred.

We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, Job Details Process: International Voice Process Work Location: Bangalore CTC Details: Freshers only Grads /Exp UG & Grads - Sal Upto 6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. Only Customer Service Experience. International Voice or technical Back ground preferred

Job description We are looking for a dynamic and customer-focusedChat Support Associateto join our team at Tesco. The ideal candidate will have prior experience in handling high-volume international chat support and possess excellent communication skills. We are looking for Key Responsibilities: Provide exceptional support to customers through chat, resolving queries promptly and efficiently. Handle4-5 concurrent chatswhile maintaining a high level of accuracy and customer satisfaction. Ensure adherence to company policies and quality standards during interactions. Collaborate with internal teams to resolve customer concerns effectively. Maintain records of customer interactions and transactions. Requirements: Education:Graduate in any discipline. Experience:Minimum 1 year of experience ininternational chat support. Proven ability to handle4-5 chat concurrencyeffectively.

Key Responsibilities : Providetechnical supportand troubleshootMicrosoftproduct-related queries (Windows OS, Office Suite, etc.) Resolve issues related tosoftware installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge ofMicrosoft technologies(Windows, Office, etc.) Excellentoral and written communicationskills Ability to multitask and prioritize in a fast-paced environment Strongproblem-solvingand troubleshooting abilities Willingness to work in shifts

Role & responsibilities : Sanctions Screening Specialist Position Overview: Investigate and analyze debit card fraud cases, review transaction data, customer profiles, and relevant information to determine the legitimacy of transactions and identify patterns or anomalies that may indicate fraud. Monitoring institutional and customer transactions for suspicious activity, flagged certain transactions and accounts. Handling Reg-E disputes, stayed updated on regulatory practices in financial crimes and other laws affecting chargeback dispute processing. Conducted end-to-end investigations, decision making and Chargeback initiation for disputed transactions, using MasterCard and Visa rules and regulations

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: ABHISHEK 9164462369 [HIDDEN TEXT] (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International voice Process Work Location: Bangalore CTC Details: Graduate Freshers - Upto 4lpa/ UG/Grads Experienced - 7lpa Shift Timings: US Rotational Shifts Qualifications: Graduates Only. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred.

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: two way cab provided CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 3.5 Lakh) Shift Timings: Rotational Shifts US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered/ Freshers undergraduate can also apply!! Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *One way cab

We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Support & Semi Technical Customer Work Location: Bangalore Cab Service: Both ways provided CTC Details: Experienced Graduates - Sal Upto 6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. Only Customer Service Experience. International Voice or technical Back ground preferred

Currently we are hiring for JP Morgan chase for International Voice Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred.

Currently we are hiring for JP Morgan chase for International Voice Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance

Roles and Responsibilities CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE SUBMISSION OF APPLICATION NOT ALLOWED What We Offer Be part of one of the best inside sales teams in Bangalore Highly dynamic sales environment where the Bangalore team is outselling the competition that uses inside sales groups in the US. Go India!! Best-in-industry sales compensation that includes not only lucrative fixed and variable components, but also spot bonuses and contests for trips, vacations, cash, and more Top sales reps are pulling in over 40 Lakhs per annum! Medical insurance - company paid Pick-up and drop off transportation to most locations in Bangalore - company paid All meals provided - company paid Required Skills Sharp closing skills Ability to engage and build long term relationship with prospects Clear and concise verbal communication skills appropriate to the U.S and U.K prospects Working knowledge of Salesforce.com and MS Office would be an added advantage Proven ability to identify and develop new sales opportunities. Knowledge of sales and marketing including basic selling principles and solution selling methods; should be able to discover prospects pain points by using probing techniques and effectively address each one of them. Ability to quickly research a prospect company and tailor your presentation to their specific needs and close the sale. Proven track record of meeting or exceeding sales quotas A disciplined approach to managing your territories and your sales efforts on a daily basis Passion for Inside sales; successful candidates are self-driven, energetic, confident and motivated with the ability to think on your feet Strong judgement and decision making skills Desired Candidate Profile Candidates with relevant experience can apply Possess good analytical skills - detail oriented Possess good communication skills, both oral and written Be familiar with Microsoft applications and working knowledge of MS excel Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives Night shift allowances Over-time allowances Medical benefits also provided.

We are currently hiring for Executive Assistant roles with the following requirements: At least 4+ years of experience specifically as a Executive Assistant Willingness to work in the mentioned shifts Communications should be Excellent Designation Lead Specialist /Senior Lead Specialist Job Description: Has at least 5-6 years of relevant work experience as a virtual assistant is a must Good communication skills with have proven ability in handling client/vendor calls and good email writing skills. Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, etc Responsible for timely and accurate MIS reports on a weekly/monthly basis Ability to prioritize items Perform tasks with a high degree of accuracy and consistency, in a timely manner Create and maintain operational documents and perform activities accordingly Desired candidate profile: Candidate should be a Graduate or a Post Graduate above 50% aggregate is a must Exceptional communication skills (Verbal and Written) Proficiency in tools such as MS Word, MS Office and Excel Open to rotational shifts. Minimum work experience should 6 years in an international BPO/KPO with at least 4+ years as a virtual assistant Any women candidates from Sabbatical is welcomed

Kindly Note: We are looking @ Minimum 2 Year of an experience into Fraud Investigation.(Banking Fraud Experience mandatory) Job Responsibilities: Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Of f- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile Possess good analytical skills - detail oriented Possess good communication skills, both oral and written Be familiar with Microsoft applications and working knowledge of MS excel Have a good attitude - should be committed to the work

Key responsibilities include: Investigating suspicious transactions: Reviewing flagged transactions to determine if they are fraudulent, including analyzing transaction details, account activity, and customer information. Identifying fraud patterns: Analyzing data to identify trends, recurring patterns, and new modus operandi used by fraudsters. Customer verification: Contacting customers to verify transaction details, address concerns, and gather additional information to assess legitimacy. Data analysis: Utilizing specialized tools to analyze transaction data, customer behavior, and other relevant information to identify potential fraud. Decision-making: Making informed decisions based on investigations to either approve or decline transactions, taking necessary actions to mitigate risk. Reporting and documentation: Maintaining detailed records of investigations, documenting findings, and reporting suspicious activity to relevant internal teams. Collaboration: Working with other departments such as risk management, compliance, and customer service to share information and coordinate fraud prevention strategies. Staying updated: Keeping abreast of emerging fraud schemes, industry trends, and regulatory changes to enhance fraud detection capabilities.

Currently we are hiring for JP Morgan chase for International Voice Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred.

We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International voice Process Work Location: Bangalore Cab Service: Both ways provided(20 kms) CTC Details: Graduate Freshers - Upto 4lpa Shift Timings: US Rotational Shifts Qualifications: Graduates Only. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. Only Customer Service Experience. International Voice Back ground preferred.

Description We are seeking a Senior Process Analyst with expertise in property and casualty insurance to join our team. The ideal candidate will have a strong background in analyzing and improving business processes, driving efficiency, and enhancing customer satisfaction within the insurance domain. Responsibilities Analyze and document business processes related to property and casualty insurance. Identify areas for process improvement and efficiency enhancements. Collaborate with cross-functional teams to gather requirements and implement solutions. Develop process maps, workflows, and documentation to support process changes. Conduct data analysis to support decision-making and provide insights to stakeholders. Facilitate workshops and meetings to gather input from stakeholders and drive consensus on process improvements. Monitor and report on the performance of implemented changes to ensure ongoing effectiveness. Skills and Qualifications 4-9 years of experience in process analysis or related field, preferably in insurance or financial services. Strong understanding of property and casualty insurance products and processes. Proficient in process mapping tools and techniques (e.g., BPMN, flowcharts). Experience with data analysis and reporting tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills to collaborate with various stakeholders. Problem-solving mindset with a focus on continuous improvement. Knowledge of project management methodologies and tools.