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International Customer Care Executive

International Customer Care Executive

Shining Stars Institution & travels

0 - 5 years

2 - 3 Lacs

Lucknow

Posted:2 days ago| Platform:

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Skills Required

BPO International Call Center Communication Skills Calls Handling Customer Care Handling Calls Handling Customer Queries Customer Service Solving Queries Complaint Handling CSA Customer Handling International Voice Process International BPO Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hii Jobseekers Greetings from ShiningStarsITPL We are hiring Graduates and Undergraduates with excellent communication skills for International Customer Support roles . Job Title: Customer Support Associate NA Voice / NA MU (International Process) Location: Gomti Nagar Job Type: Full-Time | Night Shifts | International Process Key Details: Work Days: 5 Days a Week Shift Pattern: Rotational Shifts (24x7) + Rotational Week Offs Working Hours: 9.5 hours per day (including 1-hour break) Age Criteria: 18 35 years Leave Policy: No leaves allowed during the first 3 months (except scheduled week offs) Training: 3 months of paid training, followed by a certification round Requirements: Undergraduate / Graduate (Any stream) Excellent English communication skills (verbal & written) Willingness to work in night shifts and a 24x7 work environment Key Responsibilities: Handle inbound and/or outbound calls for customer queries and support Provide accurate information and resolve customer issues professionally Meet performance metrics like quality, customer satisfaction, and efficiency Adhere to company policies and process guidelines How to Apply: For further queries or to schedule your interview, please contact Pooja Mishra at 9580746603 . If unavailable, feel free to drop a text or share your resume on the same number . Kindly allow some time for us to respond.

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Shining Stars Institution & travels

www.shiningstarsinstitutiontravels.com

Education and Travel

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50 Employees

293 Jobs

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