Posted:2 days ago|
Platform:
Remote
Full Time
Customer Support: Handle inbound and outbound customer calls, emails, and chats, providing accurate information, assistance, and solutions to inquiries or complaints in a professional and timely manner. Issue Resolution: Identify customer needs and resolve issues efficiently while maintaining high levels of customer satisfaction and ensuring first-contact resolution where possible. Product Knowledge: Maintain up-to-date knowledge of the company’s products, services, and policies to provide accurate information and support to customers. Documentation & Reporting: Accurately record customer interactions, feedback, and issues using internal systems and follow up as necessary to ensure resolution and service improvement. Team Collaboration: Work closely with internal departments such as sales, technical support, and logistics to ensure seamless customer experiences and contribute to ongoing process improvements.
247.ai
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
HSR Layout, Bengaluru/Bangalore Region
Experience: Not specified
0.16 - 0.27 Lacs P.A.
HSR Layout, Bengaluru/Bangalore Region
Experience: Not specified
0.16 - 0.27 Lacs P.A.
Madhapur, Hyderabad
Experience: Not specified
0.185 - 0.25 Lacs P.A.
Rajarhat, Kolkata/Calcutta
Experience: Not specified
0.19 - 0.3 Lacs P.A.
Experience: Not specified
0.2 - 0.23 Lacs P.A.
Mohali, Punjab
Experience: Not specified
0.2 - 0.23 Lacs P.A.
Sector 63, Noida
Experience: Not specified
0.15 - 0.35 Lacs P.A.
Santacruz East, Mumbai Metropolitan Region
Experience: Not specified
0.125 - 0.44 Lacs P.A.
Experience: Not specified
0.15 - 0.3 Lacs P.A.
Salt Lake, Kolkata, West Bengal
Experience: Not specified
0.15 - 0.3 Lacs P.A.