Front Office Associate

Job Description

Job Title: Front Office Associate Location: Senarbatim, Goa Job Type: Full-time/Part-time Reports to: Front Office Manager Job Overview: We are looking for a friendly, professional, and organized Front Office Associate to join our team. The successful candidate will be responsible for greeting visitors, answering phone calls, scheduling appointments, and providing excellent customer service. The ideal candidate should have strong communication skills, a positive attitude, and the ability to manage multiple tasks efficiently. Key Responsibilities: Greet and welcome guests/visitors in a professional and friendly manner. Answer and direct phone calls to the appropriate department or personnel. Handle reservations, appointments, and cancellations. Maintain a clean and organized front desk area. Manage the incoming and outgoing mail and deliveries. Assist with administrative tasks such as filing, data entry, and office supply management. Provide support to other departments as needed. Monitor security and ensure visitors adhere to company policies. Handle inquiries and provide accurate information to clients and visitors. Assist in coordinating meetings, conferences, and events. Ensure a positive and professional company image at all times. Qualifications: High school diploma or equivalent (Associate’s degree or higher preferred). Previous experience in a customer service or front desk role is a plus. Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Ability to multitask and prioritize tasks effectively. Strong attention to detail and organizational skills. Professional appearance and demeanor. Ability to work independently as well as part of a team. Benefits: Competitive salary and benefits package. Opportunity for career growth and development. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Provident Fund Schedule: Rotational shift Application Question(s): how many years of experience you have in the front office in the hospitality industry ? Experience: front office: 1 year (Required) Work Location: In person