Customer Success Executive

Job Description

Job Title: Customer Success Specialist (Entry Level) Location: [Gurugram] Job Type: Full-Time Experience: 0-1 Year About Us: Oodles Technologies is a leading Information Technology & Consulting firm, committed to enhancing the value of enterprises through cutting-edge technology solutions. We are looking for a proactive and motivated Customer Success Expert to join our dynamic team. Key Responsibilities: - Market Research: Conduct in-depth market research to identify potential clients, emerging trends, and opportunities across international markets. - Prospecting and Lead Generation: Proactively generate new sales opportunities through various channels, including bidding platforms (Upwork, PPH, Freelancer, etc.), Apollo, LinkedIn, and networking. - Client Relationship Management: Build and nurture strong relationships with clients, understanding their business needs and offering tailored solutions. - Sales Presentations: Develop and deliver engaging presentations to showcase our products/services, highlighting their value to potential clients. - Targets and Reporting: Work towards meeting and exceeding monthly and quarterly sales targets. Provide regular reports on progress and strategies. - Negotiation and Closing: Lead negotiations, address client concerns, and close deals to achieve sales targets. Key Skills and Qualifications: - Bachelor's degree (Preferably in Btech/BSc/BCA) - Familiarity with lead generation techniques and sales processes , preferably within the IT industry. - Strong understanding of IT products/services and current market trends. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a collaborative team. - Adaptable to a fast-paced and dynamic work environment. - Proficiency in Software Development, IT Skills is a plus. - Experience with CRM tools and sales software is advantageous. Job Types: Full-time, Permanent, Fresher Pay: ₹16,131.52 - ₹30,000.00 per month Benefits: Flexible schedule Internet reimbursement Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person