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Customer Service Executive

Dtech Information Technology and Outsourcing Private Limited

0 - 31 years

0 Lacs

Ramanathapuram, Coimbatore

Posted:1 week ago| Platform: Apna logo

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Skills Required

service coordination export documentation communication invoicing word excel support

Work Mode

Remote

Job Type

Full Time

Job Description

Complete coordination between all applicable parties for all air and sea export shipments for our customers; ensures timely bookings with an airline on customer behalf Prepares export documentation in accordance with country requirements as Certificates, Airway Bill and any other documents required by the customer Responsible for timely completion of export documents and coordinating with both customer and/or warehouse for timely delivery of cargo Communicates regularly with the customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with the airline to monitor and track departure and arrival information and updates Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy. Ensure to have accurate and updated customer profiles Skills / Requirements : 2+ years’ experience in the freight forwarding industry, air/sea export experience preferred. Exceptional customer service skills. Excellent language & command of English Detail-oriented and strong follow-up skills Proficient with Microsoft office (Word, Excel, Outlook) Cargo Wise systems knowledge is a plus Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy. Ensure to have accurate and updated customer profiles. Interested candidates can apply to this job

More Jobs at Dtech Information Technology and Outsourcing Private Limited

Customer Service Executive

Ramanathapuram, Coimbatore

Experience: Not specified

INR 0 - 0 Lacs

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