Job
Description
Credit Officer Location: Delhi Department: Credit Reports To: Team Leader Job Overview: The Credit Officer is responsible for evaluating online loan applications, assessing risk, ensuring compliance with regulatory guidelines, and managing collections to minimize bad debts. The role requires strong communication & analytical skills, decision-making abilities, and a customer-focused approach to ensure timely recoveries. Key Responsibilities: Loan Processing & Credit Assessment: Evaluate online loan applications, verify income/employment, and assess creditworthiness using financial statements and CIBIL reports. Ensure compliance with company credit policies, RBI/NBFC guidelines, and regulatory norms. Approve or reject loan applications based on risk assessment. Documentation pre–Loan Disbursement: Verify KYC, salary slips, bank statements, and other loan agreements before disbursement. Assess borrowers' nature and intentions for loan repayment based on online chats/telephonic conversations. Educate borrowers on loan terms, repayment schedules, and penalties. Coordinate with finance teams for timely loan disbursements. Identify fraud, risks and report suspicious applications. Collections & Recovery: Monitor active loans and track overdue accounts. Contact borrowers via calls, emails, and messages to ensure timely payments. Negotiate repayment plans and settlements to optimize recovery. Escalate non-recoverable loans to recovery teams if necessary. Customer Relationship Management: Maintain strong customer relationships to improve repayment rates. Address borrower queries and educate them on responsible borrowing. Qualifications & Skills: Education: Bachelor’s degree in Finance, Commerce, Accounting, or a related field. Experience: Preference for experience in credit assessment & collections (NBFC/ loans). Technical Skills: Working knowledge in MS Excel, Credit bureau (CIBIL) reports and Bank transactions analysis. Soft Skills: Good analytical, negotiation, and communication skills. Key Competencies: Quick decision-making, problem-solving, and adaptability in dynamic financial environments. Who can apply: Experienced or fresher Male / Female (preferred) candidates can apply for this vacancy. Work Conditions: Fixed working hours (10 AM to 6 PM, 06 days a week). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Experience: 0-4: 1 year (Required) Location: Dwarka, Delhi, Delhi (Required) Work Location: In person
