Client Success Partner

Job Description

Job Role: Client Engagement and Project management . Experience: 10 to 12 years. Notice Period: immediate to 20 days. Location: Bengaluru, Karnataka. 1. Client Facing Role 2. Project / Program Mgmt 3. Delivery Mgmt 4. People / Operations Experience of Analytics Solution deployment/ implementation. Key Responsibilities: \ Data & Analytics Subject Matter Expertise Recommendation to the Client on the relevant best practices in analytics Conceptualization of the analytics projects business use-cases basis Client business objectives Development of Analytics roadmap for the Client Analytics Business Partner Gathering of requirements from business teams across the Client organization Transforming requirements into data driven project solutions Coordination across stakeholders for synergy Hand holding functional users in deployment of solutions Program Management End to end program management of projects Detailing out the identified projects into subtasks, assigning responsibility matrix and timelines Monitoring the progress of projects and providing feedback to management Applying the best practices in project management Requirements/Skill sets Must-have technical skills Advanced proficiency with MS Office (Excel, Word, PPT etc.) An understanding of data & analytics tools and techniques like logistic regression, clustering andsegmentation, machine learning techniques etc. CPG and / or Manufacturing domain expertise Must-have soft skills Problem Solving and lateral thinking Excellent written and oral communication skills People Management Experience, managing performance of team. Ability of depicting the results of a statistical analysis in an easy-to-understand manner Detailed oriented, organized, demonstrated ability to manage multiple projects simultaneously Change Management Exposure to Marketing and Partnership Management Key Competencies and Characteristics: This individual must be comfortable working at the highest levels of client organizations and interacting closely with the C level executives in a range of environments. At the same time, the individual must be able to articulate operational details for actionable interactions with middle management. The incumbent must possess Executive Presence and people skills, this will be required to manage relationships across levels. The individual should possess an impressive executive demeanour, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities The individual should have demonstrated entrepreneurial instinct with a strong understanding of operating and scaling a business. The individual should possess and demonstrate high integrity and credibility as perceived by all those with whom s/he will work. Education qualification: Preferably a Bachelors (10 - 12 Years) or Masters in Economics, Finance, Mathematics, Statistics, BE Computer Science, Experience in Analytics domain preferred. Minimum 2 4 Years of Experience as Program Manger and driving performance of Business, Team and Self. Experience in Analytics industry is preferable though more importantly the person should have built organizations Experience of working in entrepreneurial, start-up environments. Experience of managing multiple Business priorities and initiative.