Job
Description
At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in operations and strategy at PwC will track, manage, and report on strategic initiatives and projects. In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Brief Company Description PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers. As internal firm services, we enable the firm to enhance PwC's ability to address the strategy, growth, and innovation agendas of its clients. The Talent Development team is helping empower our employees. We are working on new and exciting challenges with the aim to make our Acceleration Center a great place to work and build a high performing team. We are currently a 10-member team handling all the Horizontals in our Bangalore and Mumbai AC center. Qualifications Should have good and extensive, prior experience in Business Operations role in IT/ITES industry. Experience: 3-5 yrs Education: Any graduate/post graduate Position Requirements Process Optimization: Identifying and addressing inefficiencies in workflows and systems. Data Analysis and Reporting: Analyzing data, monitoring key performance indicators (KPIs), and reporting on operational performance. Collaboration and Communication: Working with various stakeholders to align strategies, streamline processes, and achieve organizational objectives. Continuous monitoring of business performance and Reporting. What You’ll Need Strong business and Operation acumen, including strong problem-solving skills, critical thinking, and self-initiative. Collaborate with businesses across all competencies to deliver effective solutions. Ability to change across a complex and matrixed environment. Possess strong leadership and influential skills. Possess strong analytical skills with the ability to use data proactively to address opportunities. Experience working in Microsoft office tools and specifically advanced Excel & PowerPoint. Excellent written, verbal communication, interpersonal skills; high quality document and report preparation Excellent presentation skills Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network Experience working in an entrepreneurial environment requiring strong multi-tasking abilities Show more Show less
