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Associate Analyst

0 - 1 years

2 - 3 Lacs

Hyderabad

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Basic Network support Associate Analyst CCNA Troubleshooting Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 0-1 Years Provide first-level technical support for network-related issues Troubleshoot and resolve basic network issues, ensuring timely resolution. Assist with IP addressing tasks and basic IP understanding. Collaborate with senior engineers to escalate complex issues and follow up until resolution. Ensure effective communication and coordination with customers and internal stakeholders. Document and maintain accurate records of customer interactions and technical solutions. Stay up-to-date with industry trends and technologies related to network support. CCNA certification is preferred but not mandatory.

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