Job
Description
Partner closely with Product Owners to build new merchant products and enhancements to enable critical business decisioning to help identify and deliver right prospects / leads leveraging internal and external data. Collaborate with partners across product, data science and tech teams to enable right product features to cater to wide variety of business use cases by providing recommendations and insights for refining matching algorithms. Collaborate with various stakeholders in different business teams (GMNS marketing, sales) by discerning, defining and documenting detailed business requirements, proposing effective solutions to support product priorities and data quality endeavors. Create and execute end to end data validation strategy for migration of merchant products from Hive to GCP Platform Build a robust data quality management system to proactively identify issues and recommend process and algorithm fix. Build and maintain a self-serve reporting suite on Tableau to cater to customer s regular and Adhoc requests across use cases driving efficiency. Independently handle customers/stakeholders for any queries/escalations Monitor and track user reported issues to ensure that timeliness & quality goals are met. Document best practice guidelines to build knowledge within team and reduce the overall product issues Manage partner team expectations including scope, schedule, changes, and problem resolution Drive on-time, high quality project/process deliverables Purpose: Effectively and efficiently drive the build of new products and any enhancements to improve the product quality coupled with analysis requested from Marketing and Sales team to generate high quality leads for merchant acquisition. Critical Factors to Success (Outcome Driven): Business Outcomes: Successful Product feature launch including both new use cases and minor enhancements Robust data quality mechanism to proactively capture data quality issues and provide recommendations Successful data migration validations from Hive to GCP Leadership Outcomes: Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world s best customer experiences every day Past Experience 4-6 Years with experience on supporting enterprise products. Preferred : End to end understanding of Merchant lifecycle and lead generation. Academic Background B. Tech / M Tech / MBA Skills/Capabilities Functional Product mindset to understand various aspects of product lifecycle and drive enhancements. Expertise in Data Quality/Matching, Data Analysis and research, Product Management and Platform Migration Technical Excel/VBA Tableau SQL Python Big Data Google Cloud Platform (GCP) Preferred: Excel/VBA - Advanced Tableau - Advanced SQL Advanced Google Cloud Platform (GCP) - Intermediate Python Intermediate Big Data - Intermediate Platforms MS Office Suite (Word, Excel, PowerPoint, Access) Big Data (Cloud) Google Cloud Platform (GCP) Behavioral Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
