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Telecaller

0 - 3 years

2 - 5 Lacs

Nagercoil, Kanniyakumari

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Telecalling operations management branch operations Sales team management escalation management team leading customer service customer queries banking operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities:- Make outgoing calls to customers and explain our services.- Answer incoming calls and provide information.- Keep a record of customer details and follow up with them.- Understand customer needs and suggest suitable services.- Maintain a positive and helpful attitude at all times.- Meet daily or weekly calling targets.- Work as part of a team to achieve company goals. Requirements:- Good communication skills in [mention languages, e.g., English, Hindi, etc.].- Basic computer knowledge to manage call records.- Positive attitude and good listening skills.- Ability to work under pressure and meet targets.- Prior experience in telecalling or customer service is a plus, but not required. Benefits:Training will be provided.Incentives and bonuses for good performance.Friendly and supportive work environment.Opportunity to grow in your career. Test yourself and see if you are a right fit for this job. Your scores will not be shared with the recruiter.

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