About The Role Grade Level (for internal use): 11 We are seeking a detail-oriented and analytical Customer Success Data Specialist to join our Customer Success team. The ideal candidate will be responsible for analysing customer data, generating insights, and providing actionable recommendations to enhance customer satisfaction and drive retention. This role will involve collaborating closely with various teams to ensure our customers receive the best possible experience. Key Responsibilities Analyze customer data to identify trends, patterns, and insights that can drive customer success initiatives. Assist in building and maintaining dashboards. Develop and maintain dashboards and reports to track customer health metrics and performance indicators. Collaborate with Customer Success Managers to understand customer needs and provide data-driven recommendations. Assist in the development and implementation of customer success strategies based on data analysis. Monitor customer feedback and satisfaction scores to identify areas for improvement. Provide training and support to team members on data tools and analytics. Stay updated on industry trends and best practices in data analytics and customer success. Qualifications Bachelor’s degree in business, Data Science, Statistics, or a related field. Proven experience in data analysis, preferably in a customer success or support role. Strong proficiency in data analytics tools (e.g., Excel, SQL, Tableau, or similar). Excellent analytical and problem-solving skills. Strong communication skills, with the ability to present data insights clearly to non-technical stakeholders. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Familiarity with Salesforce, Usage Cube, Power BI and other analytical tools software is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 311543 Posted On: 2025-06-11 Location: Gurgaon, India Show more Show less

About The Role Grade Level (for internal use): 09 Department Overview AutomotiveMastermind provides U.S. automotive dealers with AI/behavior prediction analytics software and marketing solutions that improve the vehicle purchase process and results. The company’s cloud-based technology helps dealers precisely predict automobile-buying behavior and automates the creation of microtargeted customer communications, leading to proven higher sales and more consistent customer retention. Responsibilities Work closely with Product Management and Data Strategy leadership to understand short and long-term roadmaps, and overall Data product strategy Drive backlog grooming agile sprint ceremony, acting as bridge between business needs and technical implementation Present on behalf of agile teams in sprint review, reiterating business value delivered with each work increment completed Develop expertise on the existing aM ecosystem of integrations and data available within the system Collaborate with data analysts, data management, data science, and engineering teams to develop short and long-term solutions to meet business needs and solve distinct problems Application of deep, creative, rigorous thinking to solve broad, platform-wide technical and/or business problems Identify key value drivers and key opportunities for/sources of error across products and processes Develop short-term preventive or detective measures, and leading medium/long-term product improvement initiatives arrived at via close collaboration with engineering, QA, and data support Coordinate with data engineers as appropriate to design and enable repeatable processes and generate deliverables to answer routine business questions What We’re Looking For Basic Required Qualifications: Minimum 4 years working experience as a Product Owner or Product Manager in an Agile scrum framework Experience using data and analytical processes to drive decision making, with ability to explain how analysis was done to an executive audience Strong knowledge of Agile development framework, with practical experience to support flexible application of principles Strong conceptual understanding of data integrations technologies and standards Working familiarity with road-mapping and issue tracking software applications (Aha!, MS Azure DevOps, Salesforce) Familiarity with Microsoft Excel, SQL, BigQuery, MongoDB, and Postman preferred An advocate for the importance of leveraging data, a supporter of the use of data analysis in decision-making, and a fierce promoter of data and engineering best practices throughout the organization. Passionate about empirical research A team player who is comfortable working with a globally distributed team across time zones A solid communicator, both with technology teams and with non-technical stakeholders Preferred: Experience with or awareness of and interest in dimensional data modeling concepts B.tech/M.tech qualified. Grade: 9 Location: Gurgaon Hybrid Mode: twice a week work from office Shift Time: 12 pm to 9 pm IST About AutomotiveMastermind Who we are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win. What We Do Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 315886 Posted On: 2025-05-20 Location: Gurgaon, Haryana, India Show more Show less

About The Role Grade Level (for internal use): 05 "The Team: The Private Markets Data Operations Team provides exceptional insights and analytics that empower clients in the private markets landscape. The purpose of this team is to generate unique market-leading data, ensuring accuracy, completeness, and timeliness. By leveraging innovative data collection and analytical techniques, we enhance transparency and deliver actionable insights that inform strategic decision-making. Our culture of innovation prioritizes Lean methodologies and automation to streamline processes and improve data integrity. Through strong stakeholder relationships and a deep understanding of market dynamics, we position ourselves as trusted partners, equipping clients with the intelligence needed to navigate opportunities and risks in a competitive environment. The Impact: As an Apprentice in the Private Markets Data Operations Team, your contributions will play a vital role in enhancing the quality and reliability of our data offerings. You will directly support the team in achieving its objectives, which are crucial for maintaining our reputation as industry leaders. Your efforts will help ensure that our clients receive timely and accurate insights, thereby facilitating informed decision-making and fostering long-term partnerships. What’s in it for you: This position offers a unique opportunity to gain hands-on experience in the dynamic field of private markets data operations. You will develop valuable skills in data collection, analysis, and reporting while utilizing advanced tools and technologies. Additionally, you will benefit from exposure to a collaborative and supportive team environment, where you can learn from experienced professionals and build a strong foundation for your career in finance and data analytics. The role also provides opportunities for professional growth and networking within a global organization. Responsibilities Data Collection and Validation: Assist in the day-to-day collection and validation of data related to various aspects of the Private Markets, utilizing a wide range of sources including public registries, primary research, websites, and news articles to ensure comprehensive data coverage. Research and Analysis: Conduct thorough research to gather relevant information from diverse sources, synthesizing findings to support the team’s data needs and enhance overall data quality. Daily Reporting: Maintain accurate daily reports of work performed using designated reporting tools, ensuring transparency and accountability in task completion. Effective Communication: Respond promptly and appropriately to emails from co-workers, seniors, and managers, fostering a collaborative and communicative work environment. Technology Aptitude: Display a willingness to learn and adapt to new technologies and tools that enhance data management and reporting processes. What We’re Looking For/Basic Qualifications Technical Proficiency: Basic proficiency in MS Office Suite (Word, Excel, PowerPoint) is required. Communication Skills: Good verbal and written communication skills to effectively collaborate with team members and convey information. Educational Background: Any graduate, preferably in communications, finance, or a related field. Work Schedule: No travel is required; however, flexibility in making shift adjustments is essential, with a willingness to work night shifts as needed. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf Job ID: 315037 Posted On: 2025-06-11 Location: Bangalore, Karnataka, India Show more Show less

About The Role Grade Level (for internal use): 08 Role: SDET – Software Development Engineer in Test The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The Impact: As an SDET, you will make a significant contribution in building solutions to test applications across Web/Windows/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. What’s In It For You Working with a team of highly skilled, ambitious and result-oriented professionals. Using a wide range of cutting-edge technology to innovate while testing. An ever-challenging environment to hone your existing skills in Automation, Performance, service layer testing, SQL scripting etc. A great opportunity to think and execute like a developer while performing the role of QA. Being a part of an organization which values ‘Culture of Urgency’ and ‘Shift Left’ approaches. A plenty of skill building, knowledge sharing, and innovation opportunities. Building a fulfilling career with a global financial technology company. Responsibilities: > Develop automation/performance scripts that meet organization standards and build reliable, reusable and maintainable automated regression suites & test harness. > Experience in programming using TypeScript/Javascript (Node.js); C#. > Leverage tools and frameworks to build automation/performance scripts with quality code to simplify testing scenarios. > Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. > Work in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. > Focus on building efficient solutions for Web, Services/APIs, Database, mobile testing requirements. > Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. > Participate actively in functional, system and regression testing activities. > Capture quality assurance data and metrics to provide insights and conclusions. > Estimate and perform risk analysis for quality delivery. What We’re Looking For: Bachelor's degree or higher in Computer Science, Information Systems, or a related field is preferred. 0-2 years of experience in software testing or development, with a foundational understanding of testing, coding, and debugging procedures. Experience in developing Test Plans and Test Cases, engaging in Exploratory Testing, and creating and maintaining Defect Reports. Basic experience in programming using TypeScript/JavaScript (Node.js) or C#. Ability to communicate technical issues clearly to both technical and non-technical audiences. Familiarity with the design and development of automated tests using automation tools (e.g., Selenium, Appium), with some understanding of testing across application layers (UI/Service/Data layers/Mobile). Basic knowledge of SOAP and REST services with a general understanding of SOA architecture. Exposure to Behavior Driven Development (BDD) practices and Agile methodology is desirable. Strong communication skills with the ability to produce clear, concise, and detailed documentation. Excellent problem-solving, analytical, and technical troubleshooting skills. Nice To Have Awareness of testing in CI, DevOps, and rolling deployment/upgrade models is a plus. Basic understanding of performance testing tools like HP LoadRunner, JMeter, or similar tools. Familiarity with SQL/PL-SQL, including writing simple SQL queries and understanding of RDBMS concepts. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH203 - Entry Professional (EEO Job Group) Job ID: 316151 Posted On: 2025-06-11 Location: Ahmedabad, Gujarat, India Show more Show less

About The Role Grade Level (for internal use): 11 We are seeking a detail-oriented and analytical Customer Success Data Specialist to join our Customer Success team. The ideal candidate will be responsible for analysing customer data, generating insights, and providing actionable recommendations to enhance customer satisfaction and drive retention. This role will involve collaborating closely with various teams to ensure our customers receive the best possible experience. Key Responsibilities Analyze customer data to identify trends, patterns, and insights that can drive customer success initiatives. Assist in building and maintaining dashboards. Develop and maintain dashboards and reports to track customer health metrics and performance indicators. Collaborate with Customer Success Managers to understand customer needs and provide data-driven recommendations. Assist in the development and implementation of customer success strategies based on data analysis. Monitor customer feedback and satisfaction scores to identify areas for improvement. Provide training and support to team members on data tools and analytics. Stay updated on industry trends and best practices in data analytics and customer success. Qualifications Bachelor’s degree in business, Data Science, Statistics, or a related field. Proven experience in data analysis, preferably in a customer success or support role. Strong proficiency in data analytics tools (e.g., Excel, SQL, Tableau, or similar). Excellent analytical and problem-solving skills. Strong communication skills, with the ability to present data insights clearly to non-technical stakeholders. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Familiarity with Salesforce, Usage Cube, Power BI and other analytical tools software is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 311543 Posted On: 2025-06-11 Location: Gurgaon, India Show more Show less

About The Role Grade Level (for internal use): 10 The Role: Senior Engineer The Team: We are looking for highly motivated, enthusiastic and skilled software engineer to join an agile scrum team developing technology solutions for S&P Global Market Intelligence. The team is responsible for modernizing and migrating the internal and product platform utilizing latest technologies. The Impact Contribute significantly to the growth of the firm by: Developing innovative functionality in existing and new products Supporting and maintaining high revenue products Achieve the above intelligently and economically using best practices What Is In It For You Build a career with a global company Work on code that fuels the global financial markets Grow and improve your skills by working on enterprise level products and new technologies. Responsibilities Architect, design, and implement software related projects. Perform analysis and articulate solutions. Manage and improve existing solutions. Solve a variety of complex problems and figure out possible solutions, weighing the costs and benefits. Collaborate effectively with technical and non-technical stakeholders. Active participation in all scrum ceremonies following Agile principles and best practices. Basic Qualifications What we are looking for: Bachelor's degree in Computer Science or equivalent. 5-10 years’ experience in application development. Hands on development experience using C#. Expert with T-SQL & Performance tuning. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316164 Posted On: 2025-06-11 Location: Hyderabad, Telangana, India Show more Show less

About The Role Grade Level (for internal use): 09 The Team S&P Global EDM provides Enterprise Data Management Solutions for Financial Service, Energy & Transportation. EDM for Maritime is a workflow automation platform for participants in the maritime, shipping and logistics sectors, including terminal operators, port authorities, beneficial cargo owners, vessel owners and operators, carriers, insurers, and corporates. The team is spread globally with representatives in all three regions of the world. The Impact The Senior Implementation Consultant (Senior Associate) role is part of a team based in India working with stakeholders globally on implementation activities; specifically supporting the Maritime & Trade business. However, at times team members are required to travel to sites to assist with onsite implementation activities. The team is coached and led by a Senior Managing Consultant, and are trained in using SQL Server, the Markit EDM application, and in the informational needs of modern Maritime & Trade organizations. The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global business, finance, and government institutes. Responsibilities Documenting functional and requirement specifications to define detail input and output, file content, systems functions, system controls and performance criteria. Configuring Markit EDM application using SQL Server to meet the client specifications. Building MEDM Solutions with best practices. Testing the project deliverables ensuring they are in line with documented requirements. Interacting with clients and colleagues to ensure accurate and timely information flows. Making recommendations for implementation of new systems and technologies where appropriate. Providing consultancy to key stakeholders for business improvements. Investigates and documents existing procedures. Discusses proposed solutions for complex systems with interested parties. Participation in pre-sales activity including but not limited to demonstrating product functionality and proposed enhancements. Contributing to Implementation ‘Best Practice’ guidelines. What We Are Looking For BS in Computer Science / Computer Engineering with 4-5 years’ solution design / development experience Solid understanding of data management products, a broad understanding of the shipping sector, middle-office systems and operations, and associated data management needs Desirable to have 2-3 years of Markit EDM implementation / Support experience Desirable to understand Markit EDM Components (Data Inspector, Data Constructor, Rule Builder, Data Matcher & Web UI Workflows) Strong proficiency with SQL statements, designing tables, stored procedures, views and functions. Preference in SQL Server. Strong Data Model knowledge and experience of working within database implementations. Project Management concepts and comfortable with Agile delivery model Basic Qualifications BS in Computer Science / Computer Engineering with 4-5 years’ solution design / development experience Solid understanding of data management products, a broad understanding of the shipping sector, middle-office systems and operations, and associated data management needs Desirable to have 2-3 years of Markit EDM implementation / Support experience Desirable to understand Markit EDM Components (Data Inspector, Data Constructor, Rule Builder, Data Matcher & Web UI Workflows) Strong proficiency with SQL statements, designing tables, stored procedures, views and functions. Preference in SQL Server. Strong Data Model knowledge and experience of working within database implementations. Project Management concepts and comfortable with Agile delivery model About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 314756 Posted On: 2025-06-10 Location: Noida, Uttar Pradesh, India Show more Show less

About The Role Grade Level (for internal use): 07 The Team: The current opening is with S&P’s Transactions division that publishes Mergers & Acquisitions and Capital Market data. We collect and validates data using search tools, press releases, company websites, stock exchange websites and regulatory filings with a view to provide in-depth, accurate and timely information about different types of corporate actions such as M&A, placements, offerings, buybacks etc., which is then provided to our clients in the form of a formulated end product for S&P Global Market Intelligence. The Impact: This role will influence transactions dataset. In addition to collecting and validating the data, this role may require working with peers, other stakeholders and on process improvement projects. This position is an excellent stepping stone to understand M&A, PO and PP domain, that will allow you to gain a comprehensive understanding through financial reporting standards, and enable you to learn facets of corporate actions, and as well as apply this knowledge to your daily responsibilities. What’s in it for you: Primarily responsible for day-to-day collection and validation of transactions. Once strong fundamental understanding of the dataset and proficiency at workflows is developed, this role would require working with new talent to develop/enhance their skillset and working on process improvement projects including LEAN/automation projects that supports multiple SPGMI products. Key Responsibilities High quality data collation, analysis, extraction and entering the data in work tools as per guideline specifications. Extract and validate required information using search tools, press releases and websites, trade documents and regulatory filings Understand the working of the dataset, be aware of the workflows and have strong working knowledge of work tools Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Provides input and ideas for new collection methods and product enhancements related to the dataset Work on projects as an when they come up and ensure that they are completed within the given time span maintaining the desired quality Troubleshoots problems or issues and provide support to the team Basic Qualifications BCom/BBA/Economics Graduate Having MBA or M Com would be an added advantage Candidates with prior experience in Financial Research, Data Analytics and Quality Assurance/Check would be preferred Good research and analytical skills Articulate and fluent communication Knowledge of SQL and VBA is preferred Ability to handle multiple tasks simultaneously Ability to work and communicate effectively with stakeholders globally Willingness to work in all shifts on rotational basis (Morning, Evening & Night) What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 315955 Posted On: 2025-06-11 Location: Ahmedabad, Gujarat, India Show more Show less

About The Role Grade Level (for internal use): 09 The Team Automotive Mastermind was founded on the idea that there are patterns in people’s behavior that, with the right logic, can be used to predict future outcomes. Our software helps automotive dealerships and sales teams better understand and predict exactly which customers are ready to buy, the reasons why, and the key offers and incentives most likely to close the sale. Our culture is creative and entrepreneurial where everyone contributes to company goals in a very real way. We are a hardworking group, but we have a lot of fun with what we do and are looking for new people with a similar mindset to join the organization. The Impact As a Quality Engineer you will collaborate with members of both, Product and Development Teams to help them make informed decisions on releases of one of the best tools there is for car dealerships in the United States. What’s In It For You Possibility to work on a project in a very interesting domain - Automotive industry in the United States, and influence the quality of one of the best tools there is for car dealerships. Affect processes and tools used for Quality Engineering. Our Team has a high degree of autonomy in automotive Mastermind organization to decide what tools and processes we will use. Responsibilities Own and be responsible for testing and delivery of product or core modules. Assessing the quality, usability and functionality of each release. Reviewing software requirement and capable in preparing test scenarios for complex business rules Interact with the stakeholders to understand the detailed requirements and expectations Be able to gain technical knowledge and aim to be a quality SME(s) in core functional components Developing and organizing QA Processes for assigned projects to align with overall QA goals Designing and implementing a test automation strategy supporting multiple product development teams Leading efforts for related automation projects, design and code reviews Producing regular reports on the status and quality of software releases and be prepared to speak to findings in an informative way to all levels of audiences. What We’re Looking For Participate in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement. Participate in the release planning process to review functional specifications and create release plans. Collaborate with software engineers to design verification test plans. Design regression test suites and review with engineering, applications and the field organization. Produce regular reports on the status and quality of software releases and be prepared to speak to findings in an informative way to all levels of audience. Assess the quality, usability and functionality of each release. Develop and organize QA Processes for assigned projects to align with overall QA goals Lead and train a dynamically changing team of colleagues who participate in testing processes Exhibit expertise in handling large scale programs/projects that involve multiple stakeholders (Product, Dev, DevOps) Maintain a leading edge understanding of QA as related to interactive technologies best practices Design and implement test automation strategy for multiple product development teams at the onset of the project. Lead efforts for related automation projects, design and code reviews. Work closely with leadership and IT to provide input into the design and implementation of the automation framework. Work with Architecture, Engineering, Quality Engineering, IT, and Product Operations leaders to create and implement processes that accelerate the delivery of new features and products with high quality and at scale. Develop and contribute to a culture of high performance, transparency and continuous improvement as it relates to the infrastructure services and streamlining of the development pipeline. Participate in a diverse team of talented engineers globally, providing guidance, support and clear priorities. Who You Are Total Experience: 4 to 6 years. Hands on experience with at least 2 or more of leading testing tools/framework like Playwright, Robot Framework, K6, Jmeter. Hands on experience working on Python. Experience with Databases SQL/NoSQL. Experience working on CloudNative Applications. Hands on experience with Google Cloud Services like Kubernetes, Composer, Dataplex, Pub-Sub, BigQuery, AlloyDb, CloudSQL , lookerstudio etc. Strong analytical skills and ability to solve complex technical problems. API testing - must have understanding of RESTful design / best practices. Hands on experience testing APIs and test tools Experience with load / stress / performance testing and tools, Experience with Azure DevOps (or other similar issue/bug tracking systems) is required, Experience working with Cloud native applications. Ability to think abstract – to ensure ability to not conform to the norm. Norms do not find bugs quickly, Experience working in an Agile software development organization, Experience supporting development and product teams Excellent verbal, written, and interpersonal communication skills; ability to interact with all levels of an organization Ability to work in an advisory capacity to identify key technical and business problems, develop and evaluate. Grade: 09 Job Location: Gurugram Hybrid Mode: twice a week work from office. Shift Time: 12 pm to 9 pm IST. About AutomotiveMastermind Who we are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win. What We Do Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 315769 Posted On: 2025-06-11 Location: Gurgaon, Haryana, India Show more Show less

About The Role Grade Level (for internal use): 11 We are seeking a detail-oriented and analytical Customer Success Data Specialist to join our Customer Success team. The ideal candidate will be responsible for analysing customer data, generating insights, and providing actionable recommendations to enhance customer satisfaction and drive retention. This role will involve collaborating closely with various teams to ensure our customers receive the best possible experience. Key Responsibilities Analyze customer data to identify trends, patterns, and insights that can drive customer success initiatives. Assist in building and maintaining dashboards. Develop and maintain dashboards and reports to track customer health metrics and performance indicators. Collaborate with Customer Success Managers to understand customer needs and provide data-driven recommendations. Assist in the development and implementation of customer success strategies based on data analysis. Monitor customer feedback and satisfaction scores to identify areas for improvement. Provide training and support to team members on data tools and analytics. Stay updated on industry trends and best practices in data analytics and customer success. Qualifications Bachelor’s degree in business, Data Science, Statistics, or a related field. Proven experience in data analysis, preferably in a customer success or support role. Strong proficiency in data analytics tools (e.g., Excel, SQL, Tableau, or similar). Excellent analytical and problem-solving skills. Strong communication skills, with the ability to present data insights clearly to non-technical stakeholders. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Familiarity with Salesforce, Usage Cube, Power BI and other analytical tools software is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 311543 Posted On: 2025-06-11 Location: Gurgaon, India Show more Show less

About The Role Grade Level (for internal use): 08 The Role This position requires a background in software engineering. He/she will support the Digital Workplace Integration and Solutions team in the development of custom applications, and DevOps processes. The candidate will be responsible for software development, software design, improve application testability and improve upon DevOps processes with minimal supervision. The candidate will assist with all major project initiatives, enhancements, analysis, and day-to-day support. This role will require a flexible, agile approach to meet our changing business needs. The technologies and skills employed will vary but, at a minimum, will need understanding of REST APIs, C#, ReactJS/Web Frontend Development & SQL. The Impact Digital Workplace team is committed to providing employees with a transformational working environment. As a member of the Digital Workplace Integration and Solutions you will have the opportunity to have an impact across the entirety of S&P Global. This position will assist in the growth and evolution of modern workplace. The Career Opportunity We see this position as evolving over time with the candidate driving new opportunities to expand the services and capabilities of the team. The future is entirely up to us to define and create. In the near term, the candidate will work with business teams to implement and support several applications that include systems integrations and custom solutions. The Position Requires Be part of multiple agile teams. Collaborate with the team and stakeholders to analyze system requirements. Adheres to S&P Global Values (Discovery, Partnership and Integrity). Strong background in software engineering. Collaborate with cross-functional teams for project alignment and agile practice adherence. Be a change champion, have ability to drive initiatives, take ownership and see it to realization. Qualifications Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience. Strong OOPS and data structures concepts is a must have. Understanding and some working knowledge if Software Development Lifecycle (Agile Preferred) Strong Programming and current hands-on development skills with C#, .NET and Javascript is an advantage. Strong RDMS concepts and ability to read/manage data. Knowledge in cloud computing (AWS or Azure) and some familiarity with DevOps tools is good to have. Be resourceful and can-do attitude. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316294 Posted On: 2025-06-10 Location: Gurgaon, Haryana, India Show more Show less

About The Role Grade Level (for internal use): 07 The Team: The current opening is with S&P’s Transactions division that publishes Mergers & Acquisitions and Capital Market data. We collect and validates data using search tools, press releases, company websites, stock exchange websites and regulatory filings with a view to provide in-depth, accurate and timely information about different types of corporate actions such as M&A, placements, offerings, buybacks etc., which is then provided to our clients in the form of a formulated end product for S&P Global Market Intelligence. The Impact: This role will influence transactions dataset. In addition to collecting and validating the data, this role may require working with peers, other stakeholders and on process improvement projects. This position is an excellent stepping stone to understand M&A, PO and PP domain, that will allow you to gain a comprehensive understanding through financial reporting standards, and enable you to learn facets of corporate actions, and as well as apply this knowledge to your daily responsibilities. What’s in it for you: Primarily responsible for day-to-day collection and validation of transactions. Once strong fundamental understanding of the dataset and proficiency at workflows is developed, this role would require working with new talent to develop/enhance their skillset and working on process improvement projects including LEAN/automation projects that supports multiple SPGMI products. Key Responsibilities High quality data collation, analysis, extraction and entering the data in work tools as per guideline specifications. Extract and validate required information using search tools, press releases and websites, trade documents and regulatory filings Understand the working of the dataset, be aware of the workflows and have strong working knowledge of work tools Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Provides input and ideas for new collection methods and product enhancements related to the dataset Work on projects as an when they come up and ensure that they are completed within the given time span maintaining the desired quality Troubleshoots problems or issues and provide support to the team Basic Qualifications BCom/BBA/Economics Graduate Having MBA or M Com would be an added advantage Candidates with prior experience in Financial Research, Data Analytics and Quality Assurance/Check would be preferred Good research and analytical skills Articulate and fluent communication Knowledge of SQL and VBA is preferred Ability to handle multiple tasks simultaneously Ability to work and communicate effectively with stakeholders globally Willingness to work in all shifts on rotational basis (Morning, Evening & Night) What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 315955 Posted On: 2025-06-11 Location: Ahmedabad, Gujarat, India Show more Show less

About The Role Grade Level (for internal use): 07 The Team: Candidate will be part of energetic and highly-motivated Business Transcription team based in Hyderabad, India. Team is responsible for creating publication-quality transcripts of conference calls conducted by the corporates. Team uses intelligent speech recognition software along with other state-of-the- art editing tools to deliver transcripts in real time with highest quality. The Impact : Being a part of the team means getting in on the ground floor of something that is huge, exciting, and significant and is going to revolutionize how transcripts are produced and delivered to clients. As a voice writer/scopist/editor, you would ensure the following: Transcribe calls in real time using speech recognition software Working at a very rapid pace, proofread and correct an incoming streaming real-time text feed to match financial conference call audio as close to verbatim as possible Proofread and edit transcripts against the audio of the event, and maintain a low error rate, contributing to very high-quality transcripts What’s in it for you: Candidate will get a broad exposure to business terminology used in corporate conference calls, business transcription process and state-of-the-art tools used in producing high quality transcripts. Responsibilities: Responsible for creating publication-quality transcription of teleconferences / webcasts of corporate conference calls with the use of speech recognition software and other state-of-the-art editing tools. What We’re Looking For Hands-on experience in Transcription. Flawless written, oral communication and listening skills in English Excellent eye, hand, auditory coordination, editing and proofreading skills. Ability to concentrate, focus and deliver consistently in a fast-paced, deadline-driven environment. Excellent typing skills. Strong ability to learn and apply new/emerging technologies. Previous experience with speech recognition software, such as IBM ViaVoice or Dragon Naturally Speaking is a plus. Familiarity with financial markets and business organizational vocabulary. Willing to work in late evening shifts. Basic Qualifications: Any graduation What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316037 Posted On: 2025-06-10 Location: Hyderabad, Telangana, India Show more Show less

About The Role: Grade Level (for internal use): 09 Role: Python Developer The Team: Join our innovative and collaborative team at S&P Global's IT - Enterprise Technology department. We pride ourselves on fostering a culture that values excellence, teamwork, and continuous learning. Our team is dedicated to pushing the boundaries of AI technology and delivering impactful solutions that drive business success. Job Description: We are seeking a motivated and talented Senior Software Engineer to join our team and assist with development and deployment of GenAI projects. This is an excellent opportunity for someone looking to gain hands-on experience in cutting-edge AI technologies and cloud solutions. Responsibilities And Impact: Assist in the development and implementation of GenAI projects, contributing to the advancement of AI capabilities within the organization. Write clean, efficient, and maintainable code in Python to support various AI initiatives. Collaborate with the team to design and implement cloud-based solutions. Deploy and manage code using GIT, ensuring seamless integration and version control. Participate in code reviews and contribute to improving coding standards, fostering a culture of excellence. Troubleshoot and debug issues related to code and cloud infrastructure, ensuring system reliability. Document processes, code changes, and project updates to facilitate knowledge sharing and transparency. What We’re Looking For: Basic Required Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience. Minimum 3 to 5 years of experience in data science roles. Strong programming skills in Python. Knowledge and working understanding of ML algorithms and NLP. Advanced knowledge of various services in a Cloud platform, preferably AWS. Experience with version control systems, particularly GIT. Familiarity with software design patterns and principles Completed projects using open/closed source Gen AI models. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Additional Preferred Qualifications: Experience with AI frameworks such as Langchain, LamaIndex Knowledge of containerization technologies like Docker. Understanding of CI/CD pipelines and DevOps practices. Familiarity with Terraform and infrastructure as code (IaC) principles Benefits: Gain hands-on experience with GenAI projects and cloud technologies. Work in a collaborative and innovative environment. Opportunity to learn from experienced professionals in the field. Access to professional development opportunities. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 315211 Posted On: 2025-06-10 Location: Hyderabad, Telangana, India Show more Show less

About The Role Grade Level (for internal use): 09 S&P Global Ratings The Role: Vendor Operations Administrator The Team: S&P Global Ratings is the world’s leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. The Impact: As a Vendor Operations Administrator , you will make a key contribution in managing day-to-day vendor operations across Ratings technology. Your challenge will be collaborating with Ratings Technology internal stake holders & vendors and resolve day-to-day operational issues without having impact on the business. Also, you are accountable for onboarding, offboarding vendor employees, managing operational trackers and providing transparent, proactive communicating with all stake holders. You will use a wide range of tools and have the opportunity to interact with different internal and external stake holders. What Is In It For You Working with a team of highly committed, ambitious and result-oriented professionals. Using a wide range of trackers to manage day-to-day vendor operations. An ever-challenging environment to learn and exhibit how to manage multiple vendors and Internal stake holders. A great opportunity to think and implement best practices in vendor operations. A plenty of skill building, knowledge sharing, and innovation opportunities. Building a fulfilling career with a global financial technology company. Responsibilities Provide a comprehensive administrative service which can include anything from providing meeting support, chasing actions, managing trackers, and dealing with ad-hoc queries between vendors and Internal stake holders Maintain systems/trackers for managing multi vendor teams across Ratings Technology – timesheets, leaves, onboardings, offboarding’s , team movements across portfolios, compliance, VMO Coordinate the collation of trackers and produce summary reports Maintain risks, actions, issues, change and dependency registers Resolving operational issues between vendors and Ratings Leaders Working with Ratings leadership in preparing Job Descriptions, finalizing team compositions, scheduling Job calibration sessions. Produce status reports and metrics related to the vendor scrum teams Understanding of current vendor footprint in Ratings Technology Basic Qualifications What we’re Looking For: 5+ years of experience in Analytical and/or software Industry. 1+ years of part/full time experience as a project/vendor administrator 2+ years of experience creating, maintaining, and executing different trackers Very good in communication skills Passion to work with multiple stake holders in and out side of Ratings Good understanding of compliance and VMO organizations and the importance to collaborate Experience with data management techniques and being top of operational issues Excellent interpersonal skills and written communications High standards of confidentiality; ability to handle sensitive information with integrity and trust. Preferred Qualifications 5+ years of relevant experience with Bachelor's degree/Masters in Business Administration (MBA). About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 312151 Posted On: 2025-05-07 Location: Hyderabad, Telangana, India Show more Show less

About The Role Grade Level (for internal use): 08 The Role This position requires a background in software engineering. He/she will support the Digital Workplace Integration and Solutions team in the development of custom applications, and DevOps processes. The candidate will be responsible for software development, software design, improve application testability and improve upon DevOps processes with minimal supervision. The candidate will assist with all major project initiatives, enhancements, analysis, and day-to-day support. This role will require a flexible, agile approach to meet our changing business needs. The technologies and skills employed will vary but, at a minimum, will need understanding of REST APIs, C#, ReactJS/Web Frontend Development & SQL. The Impact Digital Workplace team is committed to providing employees with a transformational working environment. As a member of the Digital Workplace Integration and Solutions you will have the opportunity to have an impact across the entirety of S&P Global. This position will assist in the growth and evolution of modern workplace. The Career Opportunity We see this position as evolving over time with the candidate driving new opportunities to expand the services and capabilities of the team. The future is entirely up to us to define and create. In the near term, the candidate will work with business teams to implement and support several applications that include systems integrations and custom solutions. The Position Requires Be part of multiple agile teams. Collaborate with the team and stakeholders to analyze system requirements. Adheres to S&P Global Values (Discovery, Partnership and Integrity). Strong background in software engineering. Collaborate with cross-functional teams for project alignment and agile practice adherence. Be a change champion, have ability to drive initiatives, take ownership and see it to realization. Qualifications Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience. Strong OOPS and data structures concepts is a must have. Understanding and some working knowledge if Software Development Lifecycle (Agile Preferred) Strong Programming and current hands-on development skills with C#, .NET and Javascript is an advantage. Strong RDMS concepts and ability to read/manage data. Knowledge in cloud computing (AWS or Azure) and some familiarity with DevOps tools is good to have. Be resourceful and can-do attitude. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316294 Posted On: 2025-06-10 Location: Gurgaon, Haryana, India Show more Show less

About The Role Grade Level (for internal use): 08 Role: SDET – Software Development Engineer in Test The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The Impact: As an SDET, you will make a significant contribution in building solutions to test applications across Web/Windows/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. What’s In It For You Working with a team of highly skilled, ambitious and result-oriented professionals. Using a wide range of cutting-edge technology to innovate while testing. An ever-challenging environment to hone your existing skills in Automation, Performance, service layer testing, SQL scripting etc. A great opportunity to think and execute like a developer while performing the role of QA. Being a part of an organization which values ‘Culture of Urgency’ and ‘Shift Left’ approaches. A plenty of skill building, knowledge sharing, and innovation opportunities. Building a fulfilling career with a global financial technology company. Responsibilities: > Develop automation/performance scripts that meet organization standards and build reliable, reusable and maintainable automated regression suites & test harness. > Experience in programming using TypeScript/Javascript (Node.js); C#. > Leverage tools and frameworks to build automation/performance scripts with quality code to simplify testing scenarios. > Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. > Work in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. > Focus on building efficient solutions for Web, Services/APIs, Database, mobile testing requirements. > Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. > Participate actively in functional, system and regression testing activities. > Capture quality assurance data and metrics to provide insights and conclusions. > Estimate and perform risk analysis for quality delivery. What We’re Looking For: Bachelor's degree or higher in Computer Science, Information Systems, or a related field is preferred. 0-2 years of experience in software testing or development, with a foundational understanding of testing, coding, and debugging procedures. Experience in developing Test Plans and Test Cases, engaging in Exploratory Testing, and creating and maintaining Defect Reports. Basic experience in programming using TypeScript/JavaScript (Node.js) or C#. Ability to communicate technical issues clearly to both technical and non-technical audiences. Familiarity with the design and development of automated tests using automation tools (e.g., Selenium, Appium), with some understanding of testing across application layers (UI/Service/Data layers/Mobile). Basic knowledge of SOAP and REST services with a general understanding of SOA architecture. Exposure to Behavior Driven Development (BDD) practices and Agile methodology is desirable. Strong communication skills with the ability to produce clear, concise, and detailed documentation. Excellent problem-solving, analytical, and technical troubleshooting skills. Nice To Have Awareness of testing in CI, DevOps, and rolling deployment/upgrade models is a plus. Basic understanding of performance testing tools like HP LoadRunner, JMeter, or similar tools. Familiarity with SQL/PL-SQL, including writing simple SQL queries and understanding of RDBMS concepts. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH203 - Entry Professional (EEO Job Group) Job ID: 316151 Posted On: 2025-06-11 Location: Ahmedabad, Gujarat, India Show more Show less

About The Role Grade Level (for internal use): 11 We are seeking a detail-oriented and analytical Customer Success Data Specialist to join our Customer Success team. The ideal candidate will be responsible for analysing customer data, generating insights, and providing actionable recommendations to enhance customer satisfaction and drive retention. This role will involve collaborating closely with various teams to ensure our customers receive the best possible experience. Key Responsibilities Analyze customer data to identify trends, patterns, and insights that can drive customer success initiatives. Assist in building and maintaining dashboards. Develop and maintain dashboards and reports to track customer health metrics and performance indicators. Collaborate with Customer Success Managers to understand customer needs and provide data-driven recommendations. Assist in the development and implementation of customer success strategies based on data analysis. Monitor customer feedback and satisfaction scores to identify areas for improvement. Provide training and support to team members on data tools and analytics. Stay updated on industry trends and best practices in data analytics and customer success. Qualifications Bachelor’s degree in business, Data Science, Statistics, or a related field. Proven experience in data analysis, preferably in a customer success or support role. Strong proficiency in data analytics tools (e.g., Excel, SQL, Tableau, or similar). Excellent analytical and problem-solving skills. Strong communication skills, with the ability to present data insights clearly to non-technical stakeholders. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Familiarity with Salesforce, Usage Cube, Power BI and other analytical tools software is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 311543 Posted On: 2025-06-11 Location: Gurgaon, India Show more Show less

About The Role Grade Level (for internal use): 09 The Role: Quality Engineer The Team: The team works in an Agile environment and adheres to all basic principles of Agile. As a Quality Engineer, you will work with a team of intelligent, ambitious, and hard-working software professionals. The team is independent in driving all decisions and responsible for the architecture, design and development of our products with high quality. The Impact Achieve Individual objectives and contribute to the achievement of team objectives. Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. ETL Testing from various feeds on server (Oracle, SQL, HIVE server, Databricks) using different testing strategy to ensure the data quality and data consistency, timeliness. Achieve the above intelligently and economically using QA best practices. What Is In It For You Be the part of a successful team which works on delivering top priority projects which will directly contributing to Company’s strategy. This is the place to enhance your Testing skills while adding value to the business. As an experienced member of the team, you will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities As a Quality Engineer, you are responsible for: Defining Quality Metrics: Defining quality standards and metrics for the current project/product. Working with all stake holders to ensure that the quality metrics is reviewed, closed, and agreed upon. Create a list of milestones and checkpoints and set measurable criteria to check the quality on timely basis. Defining Testing Strategies: Defining processes for test plan and several phases of testing cycle. Planning and scheduling several milestones and tasks like alpha and beta testing. Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking. Work closely on the deadlines of the project. Keep raising the bar and standards of all the quality processes with every project. Thinking of continuous innovation. Managing Risks: Understanding and defining areas to calculate the overall risk to the project. Creating strategies to mitigate those risks and take necessary measures to control the risks. Communicating or creating awareness to all the stake holders for the various risks Understand & review the current risks and escalate. Process Improvements: Challenge yourself continuously to move towards automation for all daily works and help others in the automation. Create milestones for yearly improvement projects and set. Work with the development team to ensure that the quality engineers get apt support like automation hooks or debug builds wherever and whenever possible. Basic Qualifications What we are looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3 to 5 years of intensive experience in Database and ETL testing. Experience in running queries, data management, managing large data sets and dealing with databases. Strong in creating SQL queries that can parse and validate business rules/calculations. Experience in writing complex SQL Scripts, Stored Procedures, Integration packages. Experience in tuning and improving DB performance of complex enterprise class applications. Develop comprehensive test strategy, test plan and test cases to test big data implementation. Proficient with software development lifecycle (SDLC) methodologies like Agile, QA methodologies, defect management system, and documentation. Good at setting Quality standards in various new testing technologies in the industry. Good at identifying and defining areas to calculate the overall risk to the project and creating strategies to mitigate those risks and escalate as necessary. Excellent Analytical and communication skills are essential, with strong verbal and writing proficiencies. Preferred Qualifications Strong in ETL and Big Data Testing Proficiency in SQL About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316170 Posted On: 2025-06-10 Location: Hyderabad, Telangana, India Show more Show less

About The Role Grade Level (for internal use): 13 S&P Global Ratings The Role : Director, Application Operations, SRE (Site Reliability Engineering) The Team : This team is part of the global SRE group that provides Site Reliability Engineering Services for the critical applications used by the analysts for conducting the business. Application Operations team is responsible for the Stability (Uptime), Reliability (Quality & Performance) and Engineering of these applications to improve business outcomes, user experience and efficiencies. The Team operates at the intersection of IT operations and software development, ensuring that our services are not only robust but also agile enough to adapt to the ever-evolving business needs. Impact and Responsibilities : The Impact of this role extends far beyond the immediate team. You will be instrumental in shaping the reliability and performance standards of our critical applications, ensuring they meet the highest benchmarks. By driving advancements in automation and cloud technologies, you will contribute significantly to the organization's strategic goals and toil reduction, enhancing both the user experience and operational efficiency. You will nurture the team members to be the best-in-class by upskilling and cross-skilling. General & Team Management Ensure the team balances its focus between daily operational tasks and strategic long-term projects Drive the adoption of new technologies and processes through training and mentoring Lead/Mentor/Guide/Coach and transform a team of Application Operations to SRE’s Create/maintain documentation for systems and processes to ensure continuity and knowledge sharing within the team. Adoption of Gen AI to leverage knowledge repository Collaborate with cross-functional teams to ensure seamless integration and support for new technologies and initiatives Oversee daily operations and ensure the shifts are adequately managed Set the roadmap; derive goals for each team member; review, motivate and support to make them successful Stability Build a SRE practice that improves system stability with Monitoring & AIOps. Avert P1/P2 incidents and minimize business impact Analyze system vulnerabilities, SPOFs and address them proactively to improve stability Refactor monolithic apps and databases to containerized services to improve delivery/scale Work with business users to understand needs, issues, develop root cause analysis and work with the cross functional teams to address them permanently Reliability Monitor system performance and create strategies to improve it Reduce the number of incidents and the time taken to resolve them (MTTR) Develop and implement disaster recovery plans to ensure business continuity Lead DevOps transformation to improve the delivery of value to business, reduction of costs & manual errors, increased velocity of releases and improved config management Engineering Involvement in Architecture and Development design reviews (Shift-left) for new implementation and integration projects to build SRE best practices into the SDLC Continuously look for opportunities to automate tasks, simplify processes, Self-service to reduce the toil Value Stream Alignment While alignment as horizontal lead is expected to begin with, it’s expected that you also handle the role of a SRE value stream lead going forward. Ensure smooth inter-working with value streams (VS) to meet the objectives & realize value Foster a 2-way knowledge sharing with VS and reduce dependency on SRE Help shepherd VS to improve SRE maturity levels; implement & prioritize best practices like monitoring, post-mortem, toil reduction, retrospectives etc. Application to User Journey orientation and transformation What’s In It For You In this role, you will have the opportunity to collaborate with a diverse and talented team, working on cutting-edge technology solutions to drive efficiency and innovation within the organization. You will be at the forefront of implementing best practices in site reliability engineering, with a strong emphasis on automation, cloud technologies, and performance optimization. You will interface with the value stream leads to improve the SRE practices and maturity levels within the value streams. Basic Qualifications What We’re Looking For: Bachelor’s degree in computer science or equivalent is required, or in lieu, a demonstrated equivalence in work experience 15+ years of experience in Information Technology domain including cloud, systems & database administration, networking, performance, and application operations Proven experience in IT Operations and/or Site Reliability Engineering, successful handling of Application Operations in a complex IT setup Manage Multi-cloud (AWS/Azure) environments Engineering and implementing proactive monitoring of applications, infrastructure & databases. Engineering automation to self-heal and mature towards AIOps Manage, innovate, and create processes, software and tools that continuously improve the availability, reliability, scalability, latency and efficiency of platforms Engineer Self-service portals, Scalable platforms and repeatable processes that allow product teams to own the entire life cycle of their products, reducing the SRE dependency Excellent communication skills with experience in managing, coaching, and building highly effective teams. Manage and inspire a team of full stack Site Reliability Engineers across regions and time zones, emphasizing collaboration and efficiency. Establish relationships with business teams & other IT partners. Identifying and measuring KPIs like CSAT/NPS scores, establishing feedback channels which have a direct correlation to UX Cost management through forecasting consumption, budgeting, tagging assets & tracking cost, disposing unused allocations & right sizing, optimizing usage & correlating cost to business value Establish incident & defect review process to help guide and continually improve stability of applications Shapes and leverages advanced conceptual thinking to solve complex and/or completely new or novel situations that have never been dealt with before. Actively pursues innovative solutions that align with the company’s tolerance for risk (business and reputational) Looks at external companies, products and capabilities and how they may accelerate Ratings technology initiatives Preferred Qualifications Experience in application & data architecture, system design, algorithms, data structures, complexity analysis, and software design Ability to architect high availability application and servers on cloud adhering best practices. Ability to perform technical deep-dives into code, networking, systems, databases and storage configuration Experience working in Agile software product development Experience working with stakeholders and collaborating across organizational boundaries. Configuration management, automation of patching, threat and vulnerability management, security monitoring, network security, endpoint security, cloud application and data security Awareness of security frameworks like NIST to address technology, information and resilience risk, information security and risk management Support & transform ITSM process – Incident, Change & Problem management to align with DevOps maturity About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group) Job ID: 314557 Posted On: 2025-06-04 Location: Hyderabad, Telangana, India Show more Show less