Servicenow Developer

Job Description

Job Overview: We are seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in IT Service Management (ITSM) and will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. We need only immediate joiners. Key Responsibilities:  Application Development: Design, develop, and maintain ServiceNow applications, focusing on ITSM modules such as Incident, Problem, Change, and Knowledge Management.  Customization & Configuration: Customize ServiceNow applications and facilitate the rollout of new applications and modules, including Service Catalogs, Workflows, and Service Portal components.  Scripting & Automation: Develop and implement scripts (Business Rules, Client Scripts, UI Policies, Script Includes) to automate tasks and improve system efficiency.  Integration: Build and maintain integrations with third-party applications and platforms using REST and SOAP APIs.  Collaboration: Work closely with product owners, business analysts, and other stakeholders to gather requirements and ensure solutions meet business needs.  Quality Assurance: Conduct unit testing and ensure the quality of code and configurations, adhering to best practices and standards.  Documentation: Create and maintain technical documentation for configurations, customizations, and integrations.  Mentorship: Provide guidance and support to junior developers and team members. Required Skills & Qualifications:  ServiceNow Expertise: Extensive hands-on experience with the ServiceNow platform, particularly in ITSM modules.  Technical Proficiency: Strong knowledge of JavaScript, HTML, CSS, and ServiceNow Glide APIs.  Integration Experience: Proven experience integrating ServiceNow with external systems using REST/SOAP APIs.  Process Knowledge: Familiarity with ITIL methodologies and processes.  Analytical Skills: Strong problem-solving skills and the ability to analyze complex requirements.  Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.  Certifications: ServiceNow Certified Application Developer (CAD) certifications is prferred. Preferred Skills:  Discovery & CMDB Experience: Exposure to Discovery configuration and implementation along with CMDB within ServiceNow.  Agile Methodology: Experience working in Agile/Scrum environments.  Service Portal Development: Experience in designing and developing ServiceNow Service Portals.  Custom Application Development: Ability to build custom applications on the ServiceNow platform. Show more Show less