Job
Description
Sprinklr Summary Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI capabilities, Sprinklr’s Unified Customer Experience Management (Unified-CXM) platform helps the world’s most loved brands deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City, Sprinklr partners with more than 1,000 of the world’s most valuable enterprises — including Microsoft, P&G, Samsung, and over 50% of the Fortune 100. What You’ll Do Drive high-quality design explorations using our next-gen design system and AI-driven workflows. Collaborate closely with Product Managers, Engineers, and Principal Designers to build seamless end-to-end user journeys. Develop interactive prototypes and polished mockups to bring ideas to life and convey intent with clarity. Translate product requirements and user insights into functional, intuitive designs that align with business goals. Participate in UX research activities — attend client sessions, observe end users, and bring actionable insights to the table. Own and communicate the design direction, actively collecting feedback from leadership and stakeholders, and rapidly iterating on designs. Ensure pixel-perfect execution using reusable, scalable design components from Sprinklr’s design system. Support engineering teams during implementation by responding quickly to developer queries and clarifying interaction details. Present design concepts with confidence and clarity to cross-functional teams and leadership. Maintain documentation and ensure all designs are reviewed and feedback is implemented efficiently. What Makes You Qualified Minimum 5 years of experience in designing enterprise-grade software products. Strong command of AI design principles and experience integrating AI features into user experiences. Proficient in Figma and/or Sketch; familiarity with Principle, Marvel, Abstract, InVision, or Jira is a plus. Solid understanding of design systems and ability to contribute to component libraries. Exceptional storytelling skills to translate complex workflows into simple, elegant experiences. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Excellent communication and collaboration skills — able to articulate design decisions to diverse audiences. Strong problem-solving mindset and ownership of your work from concept to execution. Portfolio that demonstrates your experience with enterprise software, user journeys, and UI patterns. Empathy for users and a passion for creating frictionless, meaningful experiences. Why You’ll Love Sprinklr At Sprinklr, we’re creating a culture where you feel you belong, your contributions matter, and you grow both professionally and personally. We genuinely care — about our people, our customers, and our mission to help the world’s biggest brands make their customers happier. Access to world-class wellness programs including daily meditation breaks, virtual fitness, and Headspace Continuous learning via LinkedIn Learning and internal upskilling programs Comprehensive global benefits tailored to your region: Explore Sprinklr Benefits We Believe in Diversity & Inclusion Sprinklr is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, age, disability, or any other legally protected status. Show more Show less
