Senior Field Applications Engineer

Job Description

Job Information Title Senior Engineer-I Date Opened 05/21/2025 Job Opening Status In-progress Job Type Full time Industry Semiconductor Work Experience 3+ Required Skills stakeholder management Currency INR City Bangalore State/Province Karnataka Country India Zip/Postal Code 560041 About Us InCore is a leading processor design company with a strong focus on innovation and customer success. Our vision is to be a global leader in processor design, empowering customers with groundbreaking RISC-V-based solutions. We are driven by our mission to harness the power and flexibility of RISC-V architecture and deliver unparalleled performance and efficiency through comprehensive solutions. Our values of innovation, collaboration, quality, adaptability, and customer success guide our approach as we reimagine the way processors and SoCs are designed and manufactured. At InCore, we pride ourselves on fostering a dynamic and inclusive work environment that encourages creativity, collaboration, and professional growth. Our team of experts works closely together in a supportive and open atmosphere, where diverse perspectives and ideas are valued. We believe in nurturing talent and providing ample opportunities for career advancement, continuous learning, and skill development. Please visit incoresemi.com to know more about InCore. Job Description ABOUT THE ROLE InCore is looking for an experienced and self-driven Field Application Engineer (FAE) to serve as a key interface between our internal product teams and external customers. This is a high-ownership role, ideal for professionals who thrive at the intersection of deep technical expertise and customer engagement. As a Senior FAE, you will lead technical integration efforts, solve complex customer issues, and play a vital role in growing InCore’s footprint across global semiconductor clients. You will also mentor junior FAEs and help shape the technical customer success function at InCore. KEY RESPONSIBILITIES Solution Architecture & Technical Enablement Master InCore’s Core Generation Methodology and guide customers in integrating custom core IPs into their SoCs. Lead customer discussions with engineering and leadership teams (CTOs, architects, design leads) to architect solutions aligned with business needs. Build technical collateral including app notes, demo setups, and proof-of-concept designs tailored to customer use cases. Proactively identify opportunities for expanding the use of InCore’s products within customer roadmaps. Integration & Delivery Own technical delivery and post-sales integration of InCore IP in customer SoCs. Lead debugging, validation, and performance-tuning efforts on customer hardware and simulation platforms. Create and maintain scripts, sample code, and automated flows to simplify customer adoption. Manage technical escalations, coordinate with internal teams, and ensure high-quality, timely issue resolution. Customer Success & Relationship Management Act as the senior technical point-of-contact for key customer accounts. Mentor junior FAEs and help institutionalize customer engagement processes. Work closely with Sales and Product teams to convert feedback into roadmap inputs. Internal Advocacy & Process Improvement Document key learnings and use them to refine customer engagement playbooks Support pre-sales efforts by participating in technical pitches and evaluations. Identify recurring issues and contribute to tooling and automation initiatives. Requirements Deep understanding of SoC architecture, RTL design, and IP integration flows. Proficiency with Linux, shell scripting, and Python; Embedded C is a plus. Hands-on experience with debugging tools, simulation environments, and waveform viewers. Familiarity with RISC-V ISA and relevant toolchains is preferred. Excellent interpersonal, communication, and project management skills. Ability to handle customer escalations with composure and provide proactive resolutions. ELIGIBILITY CRITERIA 3–5 years of relevant experience in Field Applications, Pre-Sales, or Customer Engineering roles in semiconductor or EDA domains Bachelor’s or Master’s degree in ECE, EE, CS, or related field. Demonstrated interest in semiconductor IP, verification, or architecture. Bonus: Prior work with RISC-V-based systems. Benefits PERKS AND CULTURE High ownership in a customer-facing, technically hands-on role. Direct collaboration with InCore’s founding and technical leadership. Work on India's leading RISC-V IP platforms. Exposure to fast-paced product development and iteration cycles. Be part of the India semiconductor story from the frontlines. Flat hierarchy, transparent communication, and a bias for action.