River Hiring 4 Jp Morgan Chase/Intl Banking Voice Process/ Sal 7.5lpa

1 - 6 years

2 - 5 Lacs

Bengaluru / Bangalore, Karnataka, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Communication Skills Problem Solving International Banking Voice Process Data Analysis

Work Mode

On-site

Job Type

Full Time

Job Description

Description Join our team at JP Morgan Chase as part of the International Banking Voice Process. This role is ideal for individuals with 1-6 years of experience in customer service or banking, who are looking to advance their careers in a dynamic environment. You will be responsible for assisting customers with their banking needs and ensuring a high level of service. Responsibilities Handle inbound and outbound calls related to international banking queries. Assist customers with account inquiries, transaction issues, and service requests. Provide accurate information regarding banking products and services. Document customer interactions and maintain updated records in the system. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Excellent verbal and written communication skills in English. Strong customer service orientation and problem-solving abilities. Knowledge of international banking products and services is a plus. Proficiency in using computer systems and software applications. Ability to work in a fast-paced environment and handle multiple tasks.

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