Job
Description
Job Title: Receptionist & Office Assistant Location: Founder’s Office (Mumbai) | Full-Time | Onsite Type: Front Desk + Operations Support | Immediate Joining Preferred --- About the Role We are looking for a smart, well-spoken, and organized Receptionist & Office Assistant to manage the front desk and day-to-day coordination at the founder’s office. You’ll be the first point of contact for guests and calls, and also act as a support system for the internal team. This is a dynamic role that combines reception, office management, and guest coordination, with direct communication with the Central Reservation Manager and the founder. --- Key Responsibilities Handle all incoming calls related to reservations, guest queries, follow-ups, etc. Coordinate with the Central Reservation Manager and assist with check-ins, escalations, and guest complaints Assist with managing reviews, feedback, and after-stay follow-ups Maintain the reception area and handle day-to-day admin and office responsibilities Supervise and coordinate with in-house staff for upkeep, hospitality, and founder’s support Greet visitors and ensure a welcoming and professional experience at the office Maintain daily records, follow checklists, and assist with bookings and logistics when needed --- What We’re Looking For Well-spoken in English and Hindi (Marathi is a plus) Good communication and interpersonal skills Basic knowledge of office tools (phone systems, WhatsApp, Excel, email, etc.) Professional, punctual, and presentable Previous experience in hospitality, front desk, or guest services preferred Comfortable multitasking and working in a fast-moving environment --- Why Join Us Be part of a growing hospitality brand with creative, high-end properties Work directly with the founder and key team members Opportunity to learn about hospitality operations, reservations, and guest experience Friendly and growth-focused work environment
