Graduate Trainee

Job Description

This is a position based in Bangalore, India. The duration of the internship program will be 1 year. The Calix intern programs provides the opportunity to learn business skills, gain exposure to communications platforms, and contribute to a growing company. The Quality Analyst role is a hands-on exposure to the processes, measures and tools used to develop “24x7 uninterrupted” communications, cloud, and software platforms. Similar positions or industry roles include Quality Engineering, Business Intelligence or Data Analyst. Success is defined by linking internal process measures to Quality initiatives that improve the customer experience. You will be challenged to excite Calix Leaders with data, information, and predictive insights. Responsibilities and Duties: Mentored by our experienced senior engineers, your work will contribute to our Quality Management System. Perform Excel and Power BI data analysis and draw conclusions or come up with recommendations on the next course of action(s) based on results of analysis. Participate or support audits to ensure that they are effective in meeting their intended purpose. Track, update and distribute Business/Performance/KPI dashboards/reports on a timely basis. Participate in the review and selection of critical early measures of hardware, software, or Cloud quality. Help identify, document and track inefficiencies and non-value-added steps in current processes and status of actions taken to eliminate them. Recommend and validate alternate solutions when it comes to data collection, analysis and reporting tools and processes. Assist in identifying and documenting Risks and Opportunities in QMS processes and tools and recommend preliminary order of priority based on business or operational impact. Assist in administrative tasks during meetings like preparing presentation decks, documenting highlights, action items and distributing meeting minutes. Qualifications: Proficient in Microsoft Office Suite. Statistical analysis tools are a plus. Have knowledge of Networking, WiFi, Cloud, and programming skills Show innovation through unique ideas and propose them to the team. Strong verbal and written communication skills Strong analytical skills with the ability to properly present data/results to the appropriate target audience Motivated, risk averse attitude, detail-oriented, critical thinker with analytical problem-solving skills. Bachelors or Master's in Computer Science / Information Technology / Electronics & Communication / Electrical & Electronics. Location: Bangalore, India Show more Show less