F&B Associate

Job Description

We are hiring a friendly, courteous, and enthusiastic F&B Associate to join our Food & Beverage team. As the face of our restaurant, you will be responsible for providing exceptional customer service by taking accurate food and drink orders, serving meals efficiently, and ensuring our guests have a memorable dining experience. Key Responsibilities Welcome and seat guests warmly and assist with reservations or special requests. Take and relay food & beverage orders accurately via POS system. Serve food and drinks in a timely and professional manner. Ensure guests are satisfied throughout their meal; handle complaints with care and professionalism. Up-sell specials, beverages, or desserts as appropriate. Clear tables, clean work areas, and restock service stations. Follow hygiene, grooming, and appearance standards. Work closely with kitchen and service staff to ensure smooth operations. Maintain cleanliness and ensure the dining setup meets brand standards. Promote loyalty programs and ongoing promotions to customers. Desired Candidate Profile High school diploma or equivalent; hospitality certification is a plus. 0-2 years of experience in food service or hospitality preferred. Excellent communication and interpersonal skills. Knowledge of food allergies, menu ingredients, and POS systems. Must be polite, presentable, and guest-focused. Ability to work in shifts, weekends, and holidays.