Posted:2 days ago|
Platform:
On-site
Full Time
Key Account Manager/SPOC Property and Asset Management What This Job Involves You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems. Responsible for coordination with site team and ensure timely completion of Major and other works at sites Ensure look and feel at the sites. Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue Responsible for closing all audit findings Responsible for tracking and closure of open operational items Responsible for Implement MAD program Ensure implementation of IMS across sites. Ensure implementation of uniform SOPs / Account Plan across sites. Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites Ensuring uniformity of training calendar across all sites and conducting of trainings from SMEs, Sites and HO Ensure implementation of all JLL technological tools and ensure adherence at sites Ensure timely submission of reports from the sites. Attrition Management at sites Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments. Conduct routine and surprise audits of the sites to conform the adherence of SOPs Ensure timely submission of MIS and related report to respective stakeholder. Ensure timely response on mails, occupant concern resolution and minute of meeting circulation. Support JLL emerging business by sharing the leads of works taken up at the sites Demonstrate usage of training tool for self-development Inculcate the culture of appreciation Take part and drive JLL initiatives like D&I, CSR, Safety Week etc Imbibe JLL culture and values Support Account Director in people performance evaluation/assessment and succession planning Any other task / responsibility assigned by the management time to time Show more Show less
JLL
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Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed