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Customer Support Center Professional

0 - 3 years

2 - 4 Lacs

Chennai, Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

project management operations management team management customer service customer support excel technical support operations product management chat email support troubleshooting non voice email internet customer experience communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

SFATEC PRIVATE LIMITED is looking for Customer Support Center Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction

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Sfatec
Sfatec
www.sfatec.com

Information Technology

Tech City

150 Employees

3 Jobs

    Key People

  • Jane Doe

    CEO

  • John Smith

    CTO

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