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Shivnath Automobiles
Customer Relationship Manager ( CRM )

Customer Relationship Manager ( CRM )

Shivnath Automobiles

5 - 10 years

|

7 - 12 Lacs

Bhilai/Bhillai

Posted:3 months ago| Platform:

Apply Now

Skills Required

Customer Relationship Management back office MIS customer care customer interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports. Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions. Required Candidate profile Accountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

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Shivnath Automobiles

Shivnath Automobiles

www.shivnathautomobiles.com

Automotive

Mumbai

50 Employees

78 Jobs

Key People

Rajesh Kumar

CEO
Anita Singh

Marketing Director
Suresh Mehta

Operations Manager

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