5 - 10 years
7.0 - 12.0 Lacs P.A.
Kondagaon
Posted:3 months ago| Platform:
Work from Office
Full Time
Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports. Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions. Required Candidate profile Accountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)
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