Customer Relationship Manager ( CRM )

5 - 10 years

7.0 - 12.0 Lacs P.A.

Raigarh

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Customer Relationship Managementback officeMIScustomer carecustomer interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports. Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions. Required Candidate profile Accountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

Shivnath Automobiles

Automotive

Mumbai

50 Employees

78 Jobs

    Key People

  • Rajesh Kumar

    CEO
  • Anita Singh

    Marketing Director

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