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Job Profile: Tour Consultant (Sales & Relationship Management) Company: Benchmark Incentive & Leisure Travels Pvt Ltd Location: Bengaluru, Karnataka Industry: Travel & Tourism, Hospitality Profile Summary: Join the legacy of Benchmark Incentive & Leisure Travels Pvt Ltd, one of India's most respected names in bespoke travel. We are seeking a highly motivated and results-driven Tour Consultant for a target-based role offering attractive incentives upon achievement. The ideal candidate will have 2-4 years of experience in travel sales and thrive in a fast-paced environment where rigorous daily calling is key to success. You will be responsible for converting new leads and nurturing existing client relationships for our portfolio of customized FIT packages and Fixed Departures. If you are a tenacious sales professional with a passion for travel and the drive to excel, this is the perfect opportunity to boost your earnings and grow your career with a prestigious brand. - Job Description Position: Tour Consultant – FIT & Fixed Departures Company: Benchmark Incentive & Leisure Travels Pvt Ltd Location: Bengaluru, Karnataka Job Type: Full-time About Benchmark Incentive & Leisure Travels: For decades, Benchmark Incentive & Leisure Travels Pvt Ltd has been a hallmark of excellence in the travel industry. We specialize in crafting tailor-made holidays (FIT), curated group tours (Fixed Departures), and managing large-scale MICE travel for a discerning clientele. Our reputation is built on deep destination knowledge, impeccable service, and creating unforgettable travel experiences. We are the parent company of the acclaimed events arm, Benchmark Experiences, giving our team a broad and stable foundation in the hospitality sector. Role Overview: As a Tour Consultant, you are the engine of our sales team and the primary voice of Benchmark to our clients. This is an unapologetically target-oriented role where your success is directly measured by your sales performance and rewarded with a lucrative incentive plan. Your day-to-day will involve disciplined calling to convert leads into bookings and managing client relationships to drive repeat business. This position is perfect for a sales-focused individual who is comfortable in a high-energy environment and is driven by achieving goals. Key Responsibilities: New Client Acquisition & Sales: Perform rigorous and disciplined daily calling to engage new leads generated through our website, digital marketing campaigns, and other sources. This is a core part of the job. Engage with potential clients to understand their travel needs, preferences, and budget through insightful questioning. Design attractive, customized itineraries and travel packages for FIT clients that meet their requirements. Effectively present and sell our portfolio of Fixed Departure tours to interested leads. Thrive in a target-based environment, with a clear focus on achieving and exceeding monthly sales and conversion goals. Prepare clear, competitive quotes and follow up tenaciously to convert inquiries into bookings. Existing Client Relationship Management: Act as the primary point of contact for our database of existing clients, building trust and strong, lasting relationships through regular communication. Keep clients informed about new destinations, upcoming fixed departures, and exclusive offers to foster engagement and loyalty. Drive repeat business and generate referrals by providing outstanding service and maintaining a positive connection. Handle all pre-travel coordination and query resolution to ensure a seamless and delightful customer experience. Required Skills and Qualifications: Experience: 2-4 years of proven experience in a sales-focused role within a reputed travel company or tour operator. Track Record: Must have a demonstrable track record of successfully meeting and exceeding sales targets in a target-driven environment. Communication Skills: Exceptional verbal communication and interpersonal skills are a must. You should have a confident, persuasive, and professional telephone etiquette, essential for extensive calling. Sales Acumen: Strong negotiation and persuasion skills with a hunter mindset for converting leads. Personal Attributes: Highly self-motivated, disciplined, and goal-oriented. High level of resilience and tenacity, with the ability to handle rejection and stay motivated during rigorous calling sessions. A genuine passion for helping people and creating amazing holiday experiences. Education: A Bachelor’s degree is required. A degree or diploma in Tourism, Hospitality, or a related field is a strong advantage. Why Join Benchmark? Benefit from a highly competitive and attractive incentive structure directly linked to your target achievement. Represent a highly respected and established brand in the luxury travel industry. Opportunity to sell a diverse range of high-quality travel products. Be part of a supportive and professional team that values performance. Excellent opportunities for career growth within the Benchmark group.
