Telecalling Executive

Job Description

Here's a professional job description based on your details: --- **📞 Job Title:** Telecaller –Car Loan Process **📍 Location:** TC Palya Main Road, KR Puram, Bangalore **🕒 Work Timings:** 10:00 AM to 6:00 PM **📅 Working Days:** 6 Days a Week **💰 Salary:** ₹20,000 per month --- ### **🔹 Job Description:** We are looking for energetic and customer-focused **Telecallers** to join our **Car Loan Process team**. The ideal candidate will handle inbound and outbound calls, explain car loan products, address customer queries, and ensure a smooth loan application process. --- ### **🔹 Responsibilities:** * Make outbound calls to potential customers for car loans. * Answer inbound calls and provide information about loan products. * Explain loan terms clearly and guide customers through the process. * Maintain records of calls and customer interactions. * Follow up with leads and ensure timely closure. * Ensure compliance with the company’s calling script and procedures. * Meet daily/weekly calling and conversion targets. --- ### **🔹 Required Languages:** * English (Basic to Fluent) * Hindi * Kannada * Telugu (*Ability to speak multiple regional languages is an advantage.*) --- ### **🔹 Salary Evaluation Parameters (Rated 1 to 5):** 1. **Communication Skills** 2. **Product Knowledge** 3. **Customer Satisfaction** 4. **Call Handling Time** 5. **Adherence to Scripts** Regular performance reviews will be based on the above parameters, with scope for incentives and growth based on performance. --- ### **🔹 Qualifications:** * Minimum 12th Pass / Undergraduate / Graduate * 0–2 years of experience in telecalling or customer service preferred * Basic knowledge of car loan processes is a plus --- **Interested candidates can apply by sharing their resume