Jr. Helpdesk Coordinator

Job Description

Only Female Candidates!!! Verify and close completed H/W call tickets and mail tickets. (Sometime we have requested to do telephone verification Provide technical support to engineers. Prepare monthly review meeting PPT. User’s entry & Exit Process. Word, Excel & PowerPoint Managing IT /Non IT Assets across PAN India Ensuring that Service norms committed to the Customer are met and responding to all the Escalations regarding Asset and Help Desk Management Services Required Candidate profile Job Types: Full-time, Regular / Permanent Job Types: Full-time, Permanent Pay: ₹100,000.00 - ₹150,000.00 per year Benefits: Food provided Health insurance Life insurance Provident Fund Shift: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred)