Explore Thrilling Career Opportunities in International Voice and Chat

Job Description

Job Opening: International BPO Customer Service Representative Eligibility Criteria : Graduates or undergraduates with a minimum of 1 year of experience in an International BPO. Freshers are encouraged to apply! Experienced candidates may be eligible for a salary increase of up to 30%, based on market standards and skill set. Key Responsibilities: Provide prompt, accurate, and professional assistance to customers via phone, email, and chat. Handle both inbound and outbound communications across various platforms. Maintain a friendly and positive attitude in every customer interaction, ensuring a delightful experience. Resolve customer issues efficiently, delivering solutions that lead to high satisfaction. Meet and exceed performance metrics, including response time, resolution time, and customer satisfaction targets. Shifts & Work Schedule: Rotational shifts (flexibility required). Rotational weekly offs (5 working days, 2 days off). Perks & Benefits: Complimentary two-way cab service for easy commuting. Monthly performance-based incentives to recognize your hard work. Comprehensive insurance coverage for peace of mind. Additional allowances to increase your earnings. How to Apply: Send your resume via WhatsApp to HR Sunil at 7030942444. Alternatively, email your resume to sunil.k@spes.in Feel free to share this opportunity with your friends and colleagueswere hiring!