Posted:2 months ago|
Platform:
Work from Office
Full Time
Role & responsibilities As part of your day-to-day work, you will Be Respond to customer inquiries and resolve issues through chat, email, and phone channels. Provide accurate information about Healths services, appointments, and policies. Coordinate with relevant stakeholders in accomplishing appointment scheduling, personal information updating, and seamless platform navigation. Escalate complex issues to the appropriate department or supervisor for resolution. Collaborate with team members to ensure a seamless and positive customer support experience. Must Haves Fluent in both English and Hindi, with excellent written and verbal communication skills in both languages (knowledge of Telugu would be an added advantage). Previous customer service or support experience of 1-3 years (preferably in the Retail / Healthcare / Hospitality / Service industries). Strong problem-solving skills and the ability to remain calm and patient under pressure. Graduate in any discipline OR 2nd/3rd year Undergraduate Student available to commit themselves full-time. Salary: 12k to 15k WFO: 10:00 AM to 5:00 PM Address: HealthIndia Insurance TPA Services Pvt Ltd Krishna Plaza, Office 102, 1st Floor Khairatabad, Hyderabad- 500004 Mobile No: 8976914364 or 8657923981 Can drop cv Email: abdul.hadi@healthindiatpa.com or pratiksha.parulekar@healthindiatpa.com
HealthIndia Insurance TPA Services
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Insurance/TPA Services
100-200 Employees
4 Jobs
Key People
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