Job
Description
We are seeking an experienced and performance-driven E-commerce Specialist to manage and grow our presence across multiple platforms, including Amazon, Flipkart, Zepto, and Blinkit, specifically for our Home and Kitchen Appliances category. This role involves marketplace operations, content optimization, campaign management, and driving sales across both traditional and quick commerce channels. Key Responsibilities: Operations – Amazon & Flipkart Manage end-to-end product listings: titles, descriptions, keywords, images, and A+ content. Optimize product visibility, keyword rankings, and conversion rates. Run and analyze Amazon Ads and Flipkart Ads (performance marketing). Monitor daily sales, pricing, stock levels, returns, and seller health metrics. Quick Commerce Channel Management – Zepto & Blinkit Coordinate with supply chain/warehouse teams to ensure quick delivery SLAs. Plan and manage real-time pricing, offers, and inventory sync with dark stores. Optimize product placement and promotions for impulse purchases and seasonal demand. Data & Performance Monitoring Use analytics tools to track key KPIs: GMV, CTR, ROAS, ACOS, AOV, and conversion rates. Generate weekly/monthly performance reports and growth plans. Implement corrective actions for non-performing SKUs or slow-moving inventory. Coordination & Compliance Liaise with logistics and warehousing for smooth operations. Ensure listings comply with BIS, warranty, and marketplace guidelines. Address customer complaints, returns, penalties, and operational escalations. 2–5 years of experience managing Amazon and Flipkart, with added exposure to Zepto and Blinkit platforms. Knowledge of quick commerce operations and dark store logistics. Strong background in selling home and kitchen appliances (e.g., Electric kettles, Inductions, irons, toasters, juicers, Mixers, Geysers, cookers, etc.). Proficiency in Excel, keyword research tools, and campaign dashboards. Ability to multitask, manage deadlines, and collaborate with cross-functional teams Preferred Qualifications: Bachelor’s degree in Marketing, Business, E-commerce, or related field. Familiarity with marketplaces’ partner portals and PIM/ERP systems. Experience managing SKU velocity and assortment optimization for quick commerce. Salary: Based on experience and industry standards.
