Discover Exciting Career Paths in International Voice and Chat Support

Job Description

Job Opening: International BPO Customer Service Representative Eligibility Criteria: Graduates or undergraduates with at least 1 year of experience in an International BPO. Freshers are welcome to apply! Experienced candidates may qualify for up to a 30% salary increase, based on market standards and skill set. Key Responsibilities: Provide timely, accurate, and professional responses to customer inquiries via phone, email, and chat. Manage both inbound and outbound communications across various channels and platforms. Maintain a positive, friendly attitude when interacting with customers to ensure a pleasant experience. Resolve customer issues effectively, ensuring high satisfaction and timely solutions. Achieve and exceed performance metrics, including response and resolution times, as well as customer satisfaction targets. Shifts & Work Schedule: Rotational shifts (flexibility required). Rotational weekly offs (5 working days, 2 days off). Perks & Benefits: Complimentary two-way cab service for a smooth commute. Monthly performance-based incentives to reward your dedication. Comprehensive insurance coverage for peace of mind. Additional allowances to boost your earnings. How to Apply: Send your resume via WhatsApp to HR Sunil at 7030942444. Alternatively, email your resume to sunil.k@spes.in. Don't forget to share this opportunity with your friends and colleagueswe're hiring!