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Customer Care Executive under Meerut region

Customer Care Executive under Meerut region

Muthoot Finance

0 - 1 years

2 - 4 Lacs

Sambhal, Suar, Dhanaura

Posted:1 day ago| Platform:

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Skills Required

cce customer care customer communication gold loan crm non voice process international bpo customer relationship inbound customer service customer support business generation voice process inbound process telecalling customer handling data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

CUSTOMER CARE EXECUTIVE (CCE) We are hiring CCE's for Siyana,Sambhal,Dhanaura,Suar,Shikarpur branch locations. -Only Females candidates are eligible to apply -Age upto 30 years -Freshers are also welcome Responsibilities- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation. Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporate and institutional clients to promote gold loan proposition. Handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.

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Muthoot Finance

www.muthootfinance.com

Financial Services

Kottayam

2-10 Employees

281 Jobs

Key People

George Alexander Muthoot

Managing Director
M. George Muthoot

Chairman
M. G. George Muthoot

Executive Director

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Customer Care Executive under Meerut region

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