Content Development Senior Analyst

Job Description

Skill required: Marketing Operations - Creative Design Designation: Content Development Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Broad areas of work include: Auditing campaigns and online content for the website Completing audits as per client's requirements and agreed timelines Support process transformation activities based on analysis of QA results Ensure quality and timely completion of audits Ensure clear feedback on errors Flag risks to quality to the leads and reporting of audit results Team management in absence of the leadRole requires Digital Marketing Ads & Promotion creation/design 1 -2 yr/s experience in content management process and campaign management Experience in working with globally distributed teams 2-4 years of experience in a quality process as an auditor preferably in the content management spaceCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? Experience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etc Knowledge/basic experience in HTML coding and CSS Strong Interpersonal and communication skills including ability to interact with senior members in the project board. Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required. Ability to take end-to-end ownership of audits by collaborating across teams and individuals. An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation. Roles and Responsibilities: Primary activities include Audit requests for all types of work using standard checklists Tracking audit results Managing analysis of issues by conducting RCA, pareto analysis etc Completing audits based on targets and timelines Adhere to the audit framework when conducting audits Identify common defects and devise measures and actions for improvement Reporting audit results, feedback and progress on improvements at frequency defined by management Coach individuals to improve their output quality Maintain checklists versions and communicate updates to the teamOther management activities Identify operational risks and issues related to current process and indicate to operations Be flexible to work in shift hours ensuring complete overlap with markets and stakeholders Help in overall team's workload by managing own deliverables and help team when required Qualifications Any Graduation