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Teleperformance Global Services Private Limited
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Chat And Email Support Executive

Chat And Email Support Executive

Teleperformance Global Services Private Limited

0 - 4 years

1 - 3 Lacs

Jaipur, Rajasthan, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Problem Solving Communication Skills Technical Troubleshooting Time Management Customer Service Chat Support Multi-tasking crm software Product Knowledge Email Management

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Preferred candidate profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Graduation Must Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Perks and benefits 5 days working Any 2 days Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -27000 CTC/ In-Hand 24,500 + 2500 PLI

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Chat And Email Support Executive

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Chat And Email Support Executive

Chat And Email Support Executive

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Chat And Email Support Executive

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Chat And Email Support Executive

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