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Wockhardt Hospitals logo

Tele Caller-Assistant Officer

0 - 3 years

1 - 2 Lacs

Nagpur

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer Service Patient Care Communication Skills Calls Handling Telecalling Handling Calls Handling Customer Queries Customer Calling Health Care Services Problem Resolution Solving Queries Multitasking Patient Relations Verbal Communication Patient Counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities :- Manage inbound and outbound calls to assist patients and customers. Provide information about medical services and procedures. Schedule and confirm appointments for patients. Handle customer inquiries and resolve issues promptly. Maintain accurate records of conversations and transactions. Follow up with patients and healthcare professionals for feedback. Ensure compliance with healthcare policies and confidentiality guidelines Other Skills, which includes: Presentability Patience Alert/Promptness Punctuality Enthusiasm Immediate Joiner Required

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Wockhardt Hospitals
Wockhardt Hospitals
www.wockhardthospitals.com

Hospitals and Health Care

Mumbai- 400 051

10001 Employees

22 Jobs

    Key People

  • Dr. D. R. M. D'Souza

    CEO

  • Dr. Poonam K. Ghosh

    Chief Operating Officer

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