Job
Description
Inside Sales JOB ROLE: As an Inbound Sales Representative at Denave India Pvt. Ltd., you will be responsible for engaging with inbound Calls/Chats, managing customer relationships, and converting prospects into long-term clients. Your role will involve responding to inquiries, understanding client needs, and offering tailored solutions from our portfolio of products and services. You will work closely with cross-functional teams to drive business growth, develop new opportunities, and ensure customer satisfaction across both B2B and B2C channels. You will play a key role in optimizing our inbound sales processes and achieving sales targets. JOB RESPONSIBILITIES: Lead Conversion: Respond to inbound Calls/Chats in a timely and efficient manner, qualifying prospects and converting them into sales opportunities through consultative selling. Solution-Based Selling: Understand customer needs and provide customized solutions across a diverse range of products/services, ensuring alignment with both individual consumer and business customer requirements. Sales Pipeline Management: Use CRM to manage, track, and prioritize leads, ensuring a well-organized and effective sales process. Customer Relationship Management: Build and nurture relationships with both B2B and B2C customers, guiding them through the sales process and delivering personalized recommendations. Follow-Up & Nurturing: Conduct regular follow-ups with inbound leads, keeping them engaged and moving through the sales funnel efficiently. Sales Reporting & Forecasting: Prepare sales forecasts, reports, and performance metrics for management, ensuring accurate tracking of progress against targets. REQUIREMENTS: Bachelor's degree, preferably in a technical field. Minimum of 5+ years of experience in tele - sales, with a track record of achieving and exceeding sales targets. Strong understanding of Computer Hardware and technology trends. B2B B2C sales experience into Laptops / Tablets / Desktops, will be an added advantage. Excellent communication skills, with fluency in both Hindi and English. BENEFITS: Competitive salary package with performance-based incentives. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for career growth and advancement within a dynamic and growing organization. Collaborative and supportive work environment with a focus on innovation and continuous learning. If you are a motivated and results-oriented sales professional with a passion for driving business growth, we encourage you to apply for the position of Senior ISR with us. If Interested please share your updated resume at priti.kumari@denave.com
