Posted:3 months ago|
Platform:
Work from Office
Full Time
Skills Required : 2 years of experience in rejection handling (Sales is a plus) Should be able to handle 100 to 150 calls a day Addressing inquiries and resolving issues Quickly assess the situation. Maintain strong call-handling skills Deliver world-class customer experience Experience Required : Minimum 2 years of any kind of Sales. Up-selling experience is a plus. Communication and Listening Skills. Hindi Language (English is a Plus) Role Highlights - Problem-Solving & Decision-Making: Quickly assess situations, take prompt decisions, and follow established procedures to provide the best possible solutions to customers. Communication & Collaboration: Maintain strong call-handling skills, report updates to stakeholders, and work effectively both independently and within a team environment. Service Excellence & Process Adherence: Focus on resolving service-related concerns while adhering to company policies, ensuring a seamless and efficient resolution process. Customer-Centric Service: Deliver world-class customer support by effectively addressing inquiries and resolving issues via phone, email, and live chat, ensuring a superior customer experience. Additional Details: Workplace Onsite Role, 6 days working (Wednesday to Monday). Competitive base salaries. Bonus incentives. Free and confidential counseling support through our Learning and Development Training Program Kindly share Cvs on WhatsApp: 9717671112 Regards, Kiran Yadav HR Team BookMyAssets M: 9717671112
Truliyo Digital
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3.0 - 4.25 Lacs P.A.