OTC Specialist

Job Description

Job Title: Order-to-Cash (OTC) Specialist – SAP Expert Location: Gurugram, Haryana Job Type: Full-time Department: Finance / Accounts Receivable / Order Management Job Summary: We are seeking a detail-oriented and experienced Order-to-Cash (OTC) Specialist with a strong command of SAP (SD/AR/OTC modules) to manage and optimize our order management, billing, collections, and cash application processes. The ideal candidate will play a key role in ensuring the accuracy and efficiency of the entire OTC cycle. Key Responsibilities: Process customer sales orders in SAP SD and monitor order-to-delivery flow. Manage billing, invoicing, and ensure timely dispatch of accurate invoices. Handle cash applications , collections , credit management , and dispute resolution . Ensure daily reconciliation of incoming payments and open items using SAP AR. Maintain up-to-date and accurate documentation of all OTC processes and customer interactions. Monitor KPIs related to DSO, overdue collections, and unbilled orders. Collaborate cross-functionally with sales, logistics, and customer service teams to resolve order and billing issues. Support internal and external audits by providing accurate OTC data and reports. Identify areas of improvement in the OTC cycle and implement SAP-based solutions. Requirements: Bachelor's degree in Commerce, Accounting, Finance, or related field (MBA preferred). 2–6 years of experience in OTC/Accounts Receivable/Order Management roles. Hands-on experience in SAP SD and AR modules ; experience in SAP S/4HANA is a plus. Strong understanding of the complete OTC cycle including credit control, invoicing, and collections. Proficiency in Excel and experience with tools like Get Paid, Salesforce (optional). Excellent communication, analytical, and problem-solving skills. Experience in shared services or global process models is an advantage. Interested candidates can drop your resume to the below mentioned number Whats App Number- 8778274067 Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person